Maryam Isaac
2155 Molino,CA
Summary
Energetic leasing administrator offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Well-qualified HR administrator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.
Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of rental market for properties.
Overview
8
8
years of professional experience
Work History
HR Data Analyst
OC Bridges
06.2023 - Current
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
HR Administrator
Daniel Cooper
10.2021 - 08.2023
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Developed and maintained positive relationships with clients and colleagues.
- Created and printed legal documents for attorneys to review.
- Conducted research on legal cases and prepared summaries for attorneys.
- Updated HR database with new employee information, changes in benefits, and other details.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Leasing Consultant
Summit at Warner Center
02.2019 - 07.2021
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Completed annual rent calculations using housing database software.
- Kept properties in compliance with local, state, and federal regulations.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Communicated effectively with owners, residents, and on-site associates.
Leasing Administrator
Avalon Apartments
09.2016 - 12.2018
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to requests and scheduled appointments for property showings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
Education
J.D. - Law
California Western School of Law
05.2022
Bachelor of Arts - Psychology
University of California, Irvine
05.2018
Skills
- Advanced Excel
- Time and Attendance Systems
- Learning Management Systems
- Decision trees
- Python Programming
- SQL Programming
- Quickbooks
- Leasing Accelerator
- Buildium
Timeline
HR Data Analyst
OC Bridges
06.2023 - Current
HR Administrator
Daniel Cooper
10.2021 - 08.2023
Leasing Consultant
Summit at Warner Center
02.2019 - 07.2021
Leasing Administrator
Avalon Apartments
09.2016 - 12.2018
Bachelor of Arts - Psychology
University of California, Irvine
J.D. - Law
California Western School of Law