Adobe Acrobat DC
Maryam Kakar
Summary
Strong networking and computational skills with expertise in [Software] and [Software]. Excellent written and verbal communication abilities focused on building consensus and achieving common goals. Talented at improving operational efficiency through researched strategies and processes. Skilled administrator with creative eye for program details and keen focus on streamlining procedures for cost-effective operations.
- Highly Excellent verbal and written communication skills
- Highly organized to handle a high-volume workload
- Detail oriented
- Highly professional
- Friendly, with excellent customer service skills
- Enthusiasm for taking on new challenges
Dedicated [Job Title] with over [Number] successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Specializes in building rapport with internal and external stakeholders. Highly organized, efficient, and communicative Liaison Officer with strong background coordinating business operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues, and improving communications.
Overview
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Employment Program Representative
Employment Development Department
Sacramento, CA
10.2020 - Current
- Determining claimant eligibility for unemployment insurance benefits.
- Conducting fact-finding interviews and responding to inquiries.
- Performing claim processing activities in accordance with laws, regulations, policies and precedent decisions.
- Providing prompt, accurate, and courteous customer service.
- Informing claimants and employers of their rights and responsibilities under the unemployment insurance program.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Eliminated process lags with quick processing of [Type], [Type] and [Type] actions by %
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Eliminated discrepancies in financial reporting and recordkeeping through accurate preparation and management of [Type] budgets.
Operations Coordinator
JUMP By UBER
Sacramento, CA
03.2020 - 06.2020
- Scheduled and managed logistics truck shipments in Oracle for the global deployment of over 500,000 bikes and scooters.
- Responsible for operational efficiency and creating an environment where service delivery and product quality is second to none.
- Supply chain.
- Created and maintained operations records such as inventory, costs, and delivery receiving.
- Managed employee scheduling and time sheet approval for over 70 employees.
- Created dashboards that included key performance indicators and insights on performance.
- Maintained close contact with vendors to make purchases and reconcile invoices through CRM and procurement applications.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Applied supply chain management knowledge to provide sourcing and influence electronic mediated environments.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Handled production, manufacturing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations.
- Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
- Scheduled pick ups for items purchased.
- Scheduled appointment tours for potential buyers?
- Did everything so quickly we were able to get out of there a week earlier than anticipated.
Office Coordinator/Liason
MAS Community and Youth Center
Elk Grove, CA
03.2015 - 03.2020
- Increased attendee traffic,.
- Continually worked to identify and solve areas of inefficiency within the department; implementing changes and/or policies that increased the overall office productivity.
- Oversaw organization and maintenance of department filing system including confidential data.
- Professionally handled all incoming calls; assisted in serving caller inquiries; relayed accurate messages as needed.
- Maintained office supplies by performing physical inventory counts to determine inventory levels; placed orders for insufficient items.
- Assigned work schedules, managed calendars, and arranged appointments for clients.
- Successfully implemented processes to save funds on email marketing platforms and created the company’s website on Squarespace.
- Coordinated all aspects of planning and implementation of events, as well as coordinating with vendors.
Education
Bachelor of Arts - Communication (Public Relations)
California State University - Sacramento
Sacramento, CA 01.2017 - 12.2019
Skills
Logistics coordination
Software
MS Office Suite
G-Suite
Salesforce
Certification
Event Management, Cvent Certified, January 2021
Timeline
Employment Program Representative
Employment Development Department
10.2020 - Current
Operations Coordinator
JUMP By UBER
03.2020 - 06.2020
Bachelor of Arts - Communication (Public Relations)
California State University - Sacramento
01.2017 - 12.2019
Office Coordinator/Liason
MAS Community and Youth Center
03.2015 - 03.2020
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