MARYAM KHALLAF
Brooklyn
Summary
Dedicated professional with extensive experience in freelancing and personal assistance, complemented by a strong background in marketing and communication. Proficient in English and Arabic, excelling in written and verbal communication to effectively engage diverse audiences. Proven track record in sales demonstrates the ability to drive results and cultivate lasting client relationships. Currently pursuing a second major while leveraging over nine career experiences gained in the past four years, showcasing a strong work ethic and adaptability in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Marketing Manager & Specialist
Global Results- Seo And Social Media Strategists
09.2021 - 09.2022
- Develop and execute comprehensive marketing strategies and campaigns that align with the company’s goals and objectives.
- Lead, mentor, and manage a high-performing marketing team, fostering a collaborative and results-driven work environment.
- Monitor brand consistency across marketing channels and materials.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Customer service specialist
vodafone UK
10.2022 - 02.2023
- Assisting customers with inquiries related to services, billing, and technical support.
- Proficient in troubleshooting issues and managing accounts while ensuring high levels of customer satisfaction.
- Strong communicator with excellent problem-solving abilities and a commitment to fostering positive relationships.
- Using various skills to Enhance the customers’ experiences.
- Managed high call volume while maintaining a courteous and professional demeanor.
Digital marketing and telemarketing specialist
proper business solutions/MYVA
02.2023 - 11.2023
- Develop marketing campaigns.
- Generate and qualify leads.
- Analyze performance metrics.
- Maintain customer relationships.
- Achieved higher customer retention rates by delivering personalized interactions that fostered lasting connections between clients and the brand itself.
- Upsold additional products or services when appropriate, amplifying overall revenue generation efforts.
assistant/sales executive
Blue Properties/ NC quick homebuyers
12.2023 - 05.2024
- Develop marketing strategies.
- Connect with potential customers online or through the phone.
- Keep track of homes and homebuyers and sales.
- Keep up with the market
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Freelancer/AI and search engine evaluator
Telus international/Appen
02.2023 - Current
- Assesses performance, reliability, and ethics of AI systems before deployment.
- Contributed to search engine optimization by analyzing website content for relevance and quality.
- Improved user experience by identifying and reporting issues in search engine algorithms.
Secretary/Assistant
HM Distribution Corp.
05.2024 - 05.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
Ph.D. - digital marketing
Amlotus
Manhattan, NY01-2026
Ph.D. - Journalism And Mass Communication
CAIRO UNIVERSITY
Cairo,Egypt07-2023
Skills
- Project management
- Strong written communication
- Sales expertise
- Client support
- Cross-functional teamwork
- Proficient in bilingual communication
- General ledger management
- Supportive collaboration
- Advanced Excel proficiency
- Online marketing strategies
- Social media marketing
- Staff management
- Customer relationship management (CRM)
LANGUAGES
English (fluent)
Arabic (fluent)
german(basics)
Timeline
Secretary/Assistant
HM Distribution Corp.
05.2024 - 05.2025
assistant/sales executive
Blue Properties/ NC quick homebuyers
12.2023 - 05.2024
Digital marketing and telemarketing specialist
proper business solutions/MYVA
02.2023 - 11.2023
Freelancer/AI and search engine evaluator
Telus international/Appen
02.2023 - Current
Customer service specialist
vodafone UK
10.2022 - 02.2023
Marketing Manager & Specialist
Global Results- Seo And Social Media Strategists
09.2021 - 09.2022
Ph.D. - digital marketing
Amlotus
Ph.D. - Journalism And Mass Communication
CAIRO UNIVERSITY
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