Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maryam Khamissi

Austin,TX

Summary

Versatile and results-driven professional with extensive experience across various roles, including a notable tenure at Rucker Restaurant Holdings. Excelled in executive support, problem-solving, and streamlining operations, enhancing business efficiency. Demonstrated exceptional customer service and team leadership, contributing to significant improvements in workplace productivity and client satisfaction. Skilled in payroll management and adept at fostering positive relationships.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Executive Assistant

Rucker Restaurant Holdings
01.2023 - 11.2024
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
  • Screened personal and business calls and directed to appropriate party.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Updated and maintained confidential databases and records.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Filed paperwork and organized computer-based information.

Warehouse Clerk, Shipping /Receiving Associate

Ryder Logistics
09.2021 - 07.2022
  • Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
  • Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
  • Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Conducted research to address shipping errors and packaging mistakes.
  • Sorted and delivered materials to different work areas and staff.
  • Recorded regular progress and issues with products.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Leasing Consultant

Higher Priority Agency
06.2014 - 08.2021
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Greeted clients, showed apartments, and prepared leases.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Collected rent and tracked resident payments and information in computer system.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Increased lease renewals, maintaining open and effective communication with current tenants.
  • Improved efficiency, organizing leasing office operations and reducing paperwork processing time.
  • Communicated effectively with owners, residents, and on-site associates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.

Nursing Assistant

Private Setting
06.2014 - 11.2018
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Implemented stress-reduction techniques, enhancing patient well-being and recovery experiences.
  • Supported patient mobility, reducing risk of falls and facilitating physical therapy exercises.
  • Adapted care approaches to meet diverse needs of patients, respecting cultural and personal preferences.
  • Streamlined communication between healthcare teams by coordinating patient schedules and updates.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Supported need of resident under long-term care.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Driving Children to and from variety activates and school
  • Assisted children with speech therapy
  • Expert with special need children
  • Expert with children that has autism and behavior disorder

Education

High School Diploma -

Lannier
Austin, TX
05-2008

Skills

  • Executive & Administrative support
  • Strong problem solver
  • Customer Service-oriented
  • Payroll&Workers' compensation
  • Email, Time and office management
  • Honest and dependable team leadership
  • Analytical thinking
  • Activity panning and scheduling

Certification

Certified CPR

Certified First Aid

Languages

Arabic
Full Professional
Persian
Full Professional
English
Full Professional

Timeline

Executive Assistant

Rucker Restaurant Holdings
01.2023 - 11.2024

Warehouse Clerk, Shipping /Receiving Associate

Ryder Logistics
09.2021 - 07.2022

Leasing Consultant

Higher Priority Agency
06.2014 - 08.2021

Nursing Assistant

Private Setting
06.2014 - 11.2018

High School Diploma -

Lannier

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Maryam Khamissi