Maryam Kurmi
Wake Forest,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Logistics Representative
GlobalTranz - WWEX Group
Minneapolis, MN
11.2021 - 01.2024
- Client liaison for third-party managed transportation
- Traced multimodal shipment transit and resolve freight delays or losses
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes. Tracked orders and notified customers of status or potential delays.
- Integrated orders sourced through multiple Software as Service platforms. Ensured accurate carrier rate confirmations, billing and pricing structures. Coordinated and schedule freight appointments on customers' behalf.
- Developed and manage partnerships with vendors, customers, agents and freight carriers
- Maintained accurate records of all logistics activities including shipment status reports and delivery schedules.
- Analyzed data to identify trends in order fulfillment times and areas for improvement.
- Collaborated with other departments to ensure smooth flow of goods within the supply chain network.
Cosmetics Department Manager
Wal-Mart Pharmacy
Mesa, AZ
02.2020 - 11.2021
- Maintained accurate records of stock levels, sales figures, and staff performance in the cosmetics department.
- Ensured compliance with safety regulations related to products stocked in the cosmetics department.
- Managed daily operations of the cosmetics department including staffing, merchandising, inventory control, pricing and promotions.
- Assisted customers with selecting appropriate cosmetic products based on their individual needs.
- Conducted regular meetings with store management team to discuss strategies for improving sales in the cosmetics department.
- Performed regular audits of stock levels within the cosmetics department.
- Reviewed weekly and monthly reports detailing financial information related to sales within the cosmetics department.
- Collaborated effectively with store management and crews.
Automotive Department Manager
Wal-Mart Tire Lube Express
Mesa, AZ
02.2019 - 02.2020
- Created promotional campaigns to attract new customers and boost sales.
- Provided customer service assistance by responding to inquiries and resolving complaints.
- Maintained accurate records of sales, expenses, inventory levels, and other operational data.
- Developed strategies to maximize sales and profitability in the automotive department.
- Managed day-to-day operations of the automotive department, including scheduling staff and assigning tasks.
- Conducted regular inventory checks and restocked shelves as needed.
- Coordinated with vendors to ensure timely delivery of parts and supplies.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Delegated work to staff, setting priorities and goals.
Store Associate
Wal-Mart Supercenter
Mesa, AZ
11.2018 - 02.2019
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Stocked shelves with merchandise and maintained inventory levels.
- Assisted customers with product selection based on their needs and preferences.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Performed daily opening and closing procedures for store operation.
- Demonstrated excellent customer service skills at all times.
- Reconciled daily sales transactions against cash registers totals.
- Operated scanning equipment for price checks and stock replenishment.
- Answered incoming calls regarding product inquiries or orders.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
Sales Associate
Bath & Body Works
Mesa, AZ
11.2018 - 02.2019
- Attended weekly team meetings to review performance goals and objectives.
- Processed credit card transactions quickly and securely.
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Warehouse Picker
Al-Futtaim Logistics
Dubai, UAE
01.2017 - 12.2017
- Operated hand-held scanners to track product movement within the warehouse environment.
- Verified accuracy of picked items against pick list or customer order.
- Reported any damaged goods or errors in paperwork immediately to supervisor.
- Collaborated with team members on projects as needed.
- Attended mandatory training sessions regarding safety protocols, operational procedures and new technology implementation.
- Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
- Packaged items securely in boxes, bags or other containers before shipping.
- Picked items for customer orders according to order slips or verbal instructions.
- Pulled merchandise to fulfill orders to specification.
Education
Certificate - Project Management
Google
01-2024
Career Diploma - Teacher Assisting Education
Effective Substitute Teacher Training
Wake Forest, NC01-2024
Career Diploma - Property Management
Ashworth College
Norcross, GA09-2018
Master of Arts - Industrial & Labor Relations
Kaduna State University
Nigeria06-2015
Post Graduate Degree - Estate Management Law
Ahmadu Bello University
Zaria, Nigeria01-2013
Higher National Diploma - Estate Management
Kaduna Polytechnic
Kaduna, Nigeria01-2009
Skills
- Shipping coordination
- Logistics Analysis
- Freight Forwarding
- Documentation Management
- Computer-Based Inventory System
- Customer Service
- Inventory Management
- Technology Proficiency
- Compliance & Confidentiality
- Team Management
- Operational Efficiency
Languages
Hausa
Full Professional
Timeline
Logistics Representative
GlobalTranz - WWEX Group
11.2021 - 01.2024
Cosmetics Department Manager
Wal-Mart Pharmacy
02.2020 - 11.2021
Automotive Department Manager
Wal-Mart Tire Lube Express
02.2019 - 02.2020
Store Associate
Wal-Mart Supercenter
11.2018 - 02.2019
Sales Associate
Bath & Body Works
11.2018 - 02.2019
Warehouse Picker
Al-Futtaim Logistics
01.2017 - 12.2017
Certificate - Project Management
Google
Career Diploma - Teacher Assisting Education
Effective Substitute Teacher Training
Career Diploma - Property Management
Ashworth College
Master of Arts - Industrial & Labor Relations
Kaduna State University
Post Graduate Degree - Estate Management Law
Ahmadu Bello University
Higher National Diploma - Estate Management
Kaduna Polytechnic
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