Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maryam Labriny

Ashburn,VA

Summary

Dynamic and adaptable Front Desk Receptionist with organizational development and proficient in Microsoft Office. Excelled in managing over 250+ patient files daily, enhancing customer satisfaction through efficient issue resolution and professional communication. Demonstrated expertise in scheduling and appointment setting, ensuring operational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/Server

Belmont Country Club
10.2022 - 11.2023
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends.

Front Desk Receptionist

Allergy & Asthma Associates
01.2021 - 04.2022
  • Checked patient insurance, demographic, and health history to keep information current.
  • Completed clerical duties and tasks for clinic administration.
  • Greeted 30-40 patients daily while providing new patient paperwork, new patient paperwork, scanning IDs and insurance cards.
  • Maintain and organize a confidential filing system of 250+ patients daily.
  • Processed medical insurance claims and payments.

Front Desk Receptionist

Massage Envy
06.2018 - 11.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Server

Matchbox
04.2021 - 10.2022
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Assistant Head Cashier

Harris Teeter
10.2015 - 07.2017
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Worked with other associates to support cashiers and management needs.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Education

Bachelor of Science - Nursing

Northern Virginia Community College
12-2027

High School Diploma -

Briar Woods Highschool
06-2019

Skills

  • Basic accounting
  • Health codes compliance
  • Safe service compliance
  • Bar restocking

Certification

  • CNA - Certified Nurse Assistant

Languages

Arabic
Native or Bilingual

Timeline

Bartender/Server

Belmont Country Club
10.2022 - 11.2023

Server

Matchbox
04.2021 - 10.2022

Front Desk Receptionist

Allergy & Asthma Associates
01.2021 - 04.2022

Front Desk Receptionist

Massage Envy
06.2018 - 11.2020

Assistant Head Cashier

Harris Teeter
10.2015 - 07.2017

High School Diploma -

Briar Woods Highschool
  • CNA - Certified Nurse Assistant

Bachelor of Science - Nursing

Northern Virginia Community College
Maryam Labriny