Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maryam Mirrezaie

Irvine,CA

Summary

Enthusiastic and engaging hospitality industry professional with a strong background in Event Planning. Known for running smooth, Organized and fast paced events. Effectively handles customer service, scheduling, reservations and trend tracking.

Excellent communicator and problem solver with patient with a strong background cultivating positive relationship and exceeding goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
7
7
Certification

Work History

Production Associate

Applied Medical
07.2022 - 07.2023
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Safely operated hand and power tools to complete repetitive tasks.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Participated in training sessions to enhance skills and knowledge.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Checked and wrapped items, placed in boxes and labeled cartons for shipping.
  • Weighed and measured items to prevent waste and meet quality standards.

Event Organizer

Self Employee
12.2021 - 07.2022
  • Coordinated schedules and timelines for events.
  • Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
  • Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed event logistics and operations.

Event Deputy Manager

Hyatt Hotel International
12.2014 - 03.2016
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
  • Maintained, documented and presented progress reports to leaders.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Supervised and motivated Number staff employees.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Greeted and assisted customers with questions, concerns and purchasing needs.
  • Interviewed, performed background checks, hired and trained Number of associates in Year.

Front Desk Receptionist

Hyatt Hotel International
11.2011 - 12.2014
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Entered and updated sensitive customer information during check-ins and room changes.

Education

Bachelor Of Arts - International Hospitality & Tourism Management

London Metropolitan University
London
11.2010

Associate - Tourism And Travel Services Marketing Operations

Science And Applied University
Ira, Tehran
2008

Skills

  • MS Office: Excel, Power Point, Access
  • Layout Hall and table setting
  • Beverage Management in Hotel
  • Advanced Receptionist
  • Effective Communication and Relations
  • Etiquette and professional Ethics
  • Specialized Front Office

Certification

Institute of Technology, Tehran

  • MS Office: Excel, Power Point, Access Dec 2019

Institute of Training, Research and Operational Consultancy for Tourism, Tehran

  • Layout Hall and table setting Mar 2015
  • Beverage Management in Hotel Sep 2014
  • Advanced Receptionist Aug 2014
  • Effective Communication and Relations

Aug 2013

  • Etiquette and professional Ethics Nov 2011
  • Specialized Front Office Mar 2011
  • In-Service Training Courses. Jan 2011

Timeline

Production Associate

Applied Medical
07.2022 - 07.2023

Event Organizer

Self Employee
12.2021 - 07.2022

Event Deputy Manager

Hyatt Hotel International
12.2014 - 03.2016

Front Desk Receptionist

Hyatt Hotel International
11.2011 - 12.2014

Bachelor Of Arts - International Hospitality & Tourism Management

London Metropolitan University

Associate - Tourism And Travel Services Marketing Operations

Science And Applied University

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Maryam Mirrezaie