Dedicated and detail oriented healthcare professional with 5 years of experience in marketing and implementing quality control procedures and ensuring compliance with regulatory standards. seeking to utilize my skills in quality assurance, process improvement, and data analysis to contribute to the success of Alameda Health System.
Overview
12
12
years of professional experience
Work History
Regional Marketing Director
Windsor Country Drive Care Center
01.2019 - 03.2020
Created innovative strategies to drive business engagement.
Conduct regular audits and inspections to identify areas for improvement and ensure compliance with regulatory requirements.
Analyze data and trends for patient care to identify areas for improvement and ensure compliance with regulatory requirements.
Train and mentor the staff on quality standards and best practices.
Facilitate meetings between stakeholders to collaborate with cross- functional teams to improve processes and drive continuous improvement initiatives.
Maintain chart reviews for quality of documentation and records in compliance with regulatory requirements
Marketing Director
Windsor Care Center
10.2016 - 12.2018
Planned and executed traditional healthcare marketing campaigns
Cultivated and upheld strong professional relationships with doctors, skilled nursing facilities, case managers and hospitals
Gathered business requirements at all levels to set effective policies in the skilled nursing facility
Prepared and gave presentations to health care professionals and set up in-services
Customer Service Sales Representative
Wells Fargo
03.2008 - 01.2017
Created strategies to develop and expand sales of services to existing customer which resulted in a 26% increase in annual revenue
Organized and removed online banking files no longer in use
Scheduled staffing for the main branch
Processed quarterly Vault and ATM audits with a zero-error rate
Coordinated daily cash reconciliation at a high-volume location.
Education
Associate of Arts: Business -
Ohlone College
Fremont, CA
01.2007
Skills
Process Improvement
Meeting Facilitator
Team collaboration
Training and developing
Microsoft Word, Excel and Outlook
Savvy in technology
Self-sufficient
Strong attention to detail
Excellent time management skills
Strategic planning
Key decision making
Business case development
References
References are available upon request
Languages
Farsi
Full Professional
Timeline
Regional Marketing Director
Windsor Country Drive Care Center
01.2019 - 03.2020
Marketing Director
Windsor Care Center
10.2016 - 12.2018
Customer Service Sales Representative
Wells Fargo
03.2008 - 01.2017
Associate of Arts: Business -
Ohlone College
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