Summary
Overview
Work History
Education
Skills
Details
Languages
Extracurricular Activities
Hobbies and Interests
Timeline
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Maryam Naser Aldeen

Falls Church,United States

Summary

Success oriented. Effective at operating in fast-paced, demanding settings. Specializing in sales and service, training new employees in successful promotional strategies and how to capitalize on upsell opportunities. Expertise in POS systems and restocking inventory, keeping areas clean and tidy and correctly processing payments.

Overview

2
2
years of professional experience

Work History

Barista Trainer

Starbucks
Falls Church, VA
06.2022 - 01.2024
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Recommended changes or improvements in existing training processes as needed.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Created and offered additional materials to enhance training.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Created tests, exercises and role-plays for courses to verify competency.

Barista

Starbucks
Falls Church, VA
06.2022 - 01.2024
  • Stocked customer service stations with paper products or beverage preparation items.
  • Collected payments and provided accurate change.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Described menu items to customers and suggested products based on stated preferences.
  • Memorized official and off-menu coffee and tea preparations.
  • Created signs and displays to advertise store products or events.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Maintained calm demeanor during high-volume periods and special events.
  • Created promotional displays for advertising special events or promotions at the cafe.

Clothing Sales Associate

Pacsun
Falls, PA
10.2021 - 03.2022
  • Performed inventory checks regularly to ensure accuracy of stock levels.
  • Answered store and merchandise questions and led customers to wanted items.
  • Implemented store visual standards with proper product placement and advertisement displays.
  • Bagged or packaged purchases and wrapped gifts.
  • Helped maintain security within the store by keeping an eye out for shoplifters or suspicious activity.
  • Adhered to all safety policies and procedures while handling products.
  • Greeted customers to determine wants or needs.
  • Restocked shelves with new merchandise as needed.
  • Attended staff meetings to stay up-to-date on changes in store policies or procedures.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
  • Folded and hung clothing items according to store standards.
  • Operated the cash register to complete transactions.
  • Recovered clothing items from fitting rooms and returned to specified department areas.
  • Replenished supplies such as hangers, bags and tags when necessary.
  • Developed knowledge of current fashion trends and styles to better assist customers.

Education

Associate of Arts - Cosmetology

Paul Mitchell The School
Tysons Corner, VA
09-2023

Diploma - Literary Stream

Rosary Sisters' High School
06.2020

Skills

  • Adaptability
  • Ability to Work Under Pressure
  • Leadership
  • Decision Making
  • Communication
  • Health Codes Compliance
  • Training Background
  • Performance Improvements
  • Sales Proficiency
  • Opening and Closing Duties
  • Cash Handling
  • Professional Demeanor
  • Positive and Professional
  • Inventory Management
  • Speedy and Efficient

Details

7910 FreeHollow Dr., Falls Church, 22042, United States, 5715651473, mariamsamehne@gmail.com

Languages

  • English
  • Arabic
  • Hebrew
  • French

Extracurricular Activities

Model United Nations, Jerusalem, 04/2018, 06/2019, Was part of my High School's MUN team. Took part in attending conferences, as well as organizing them. Was part of the administration staff of my school's own international conference. Business and Marketing, Jerusalem, 05/2020, 06/2020, Obtained a course in Business and Marketing as an extra curricular activity in High School. Organized a market, advertised product, handled sales and purchases, and met goals set by team and leaders.

Hobbies and Interests

  • Painting and drawing
  • Playing the Piano
  • Dancing
  • Skating

Timeline

Barista Trainer

Starbucks
06.2022 - 01.2024

Barista

Starbucks
06.2022 - 01.2024

Clothing Sales Associate

Pacsun
10.2021 - 03.2022

Associate of Arts - Cosmetology

Paul Mitchell The School

Diploma - Literary Stream

Rosary Sisters' High School

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Maryam Naser Aldeen