Maryam Philip
Sterling Heights,MI
Summary
Dedicated professional with over 5 years of experience in managing and delivering exceptional customer service. Demonstrated success in problem-solving and enhancing customer satisfaction, earning a strong reputation for excellence. Possessing a diligent work ethic, strong organizational abilities, and a passion for achieving team and company objectives. Ready to contribute expertise and drive to support the team in surpassing expectations and meeting business goals.
Overview
4
4
years of professional experience
Work History
Human Resources Manager
Lakeview Lending
Troy, MI
03.2024 - Current
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants and maintained applicant database.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
Sales Associate
E-Mortgage Funding
Troy, MI
08.2023 - 03.2024
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Attended weekly team meetings to review performance goals and objectives.
- Answered incoming telephone calls to provide store, products and services information.
Dental Assistant
Children Dental Group
Hazel Park, MI
01.2022 - 08.2023
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
Sales Manager
Design boutique
Troy, MI
02.2020 - 01.2022
- Built loyal account base and long-term business relationships.
- Assisted customers and responded to customer questions.
- Created and presented monthly reports to management on sales performance.
Education
Bachelor of Science - Human Resources Management
Oakland University
Rochester, MI10-2024
Associate of Arts - General Studies
Macomb Community College
Warren, MI12-2022
Skills
- Strong leadership and organizational skills
- Good communications
- Team player
- Customer service
- Employee Relations
- Leadership Development
Timeline
Human Resources Manager
Lakeview Lending
03.2024 - Current
Sales Associate
E-Mortgage Funding
08.2023 - 03.2024
Dental Assistant
Children Dental Group
01.2022 - 08.2023
Sales Manager
Design boutique
02.2020 - 01.2022
Bachelor of Science - Human Resources Management
Oakland University
Associate of Arts - General Studies
Macomb Community College