Summary
Overview
Work History
Education
Skills
Timeline
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Maryam Sanj

Laguna Niguel,CA

Summary

Dynamic and versatile professional with a rich background spanning from office assistance at Berkshire Hathaway HomeServices to real estate coordination and educational support. Excelled in enhancing customer satisfaction and streamlining operations, showcasing proficiency in CRM and exceptional organizational skills. Demonstrated resilience in changing circumstances, ensuring high-quality outcomes across diverse roles. A dedicated team player and efficient problem solver, adept at adapting to changing circumstances and prioritizing projects effectively.

Overview

26
26
years of professional experience

Work History

Office-Assistant

Berkshire Hathaway HomeServices
12.2020 - Current
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Assistant Preschool Teacher

Capistrano Unified School District
05.2018 - 03.2020
  • Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.


Realtor

Keller Williams Realty
08.2004 - 11.2006
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.

Manager

Crown Valley Florist
10.2001 - 01.2004

Accomplished multiple tasks within established timeframes..

  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Assistant Manager

Irvine Company Apartment Communities
09.1998 - 12.2001
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized office environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and daily deposit to the bank
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

Associate of Arts - Human Development And Family Studies

Saddleback College
Mission Viejo, CA
05.2019

Skills

  • Customer Relationship Management (CRM)
  • Highly Organized
  • Detailed Oriented
  • Proficient At Multitasking
  • Prioritizing Projects Effectively
  • Versatile And Fast Learner
  • Dedicated Team Player
  • Strong Verbal Communication
  • Efficient At Issue Resolution
  • Resiliant To Changing Circumstances

Timeline

Office-Assistant

Berkshire Hathaway HomeServices
12.2020 - Current

Assistant Preschool Teacher

Capistrano Unified School District
05.2018 - 03.2020

Realtor

Keller Williams Realty
08.2004 - 11.2006

Manager

Crown Valley Florist
10.2001 - 01.2004

Assistant Manager

Irvine Company Apartment Communities
09.1998 - 12.2001

Associate of Arts - Human Development And Family Studies

Saddleback College
Maryam Sanj