Summary
Overview
Work History
Education
Timeline
Generic

MARYAM SQUILLACE

Chicago,IL

Summary

Driven, team-oriented professional with 8 years of work experience in customer success, business development, and public accounting.

Overview

8
8
years of professional experience

Work History

Audit Senior

Deloitte
06.2023 - Current
  • Experience with both public and private engagements in the Healthcare, Tech, and Real Estate space
  • Lead control walkthroughs and completed controls for both public and private clients
  • Currently on a private real estate engagement where I completed all substantive work for the client’s two largest entities
  • I recently became the lead senior on this engagement, where I manage our support staff in another Deloitte office as well as lead biweekly client meetings and prepare weekly reporting.

Customer Success Manager

Klaviyo
06.2019 - 06.2020
  • Managed relationships with 80 entrepreneur-level customers with the goal of finding creative solutions to constantly changing problems
  • Advised clients on how to define goals, evaluate resources, and develop a targeted email marketing strategy using Klaviyo
  • Troubleshooted custom technology integrations with Klaviyo’s technology by collaborating with other departments to devise quick and impactful resolutions.

Strategic Account Manager

United Language Group
10.2018 - 06.2019
  • Managed relationships with 45 manufacturing and technology customers amounting to an annual goal of 1,000,000 USD
  • Leveraged client relationships to produce new business throughout each account.

Senior Client Services Executive

TransPerfect Translations
09.2015 - 09.2018
  • Created and presented quarterly and annual business reviews on-site with clients
  • Lead process improvement strategy globally; articulated and executed projects that increased client experience and the team’s efficiency
  • Coordinated multiple departments on our Language Lead product; tailored the product to each client who utilized it, and held trainings for all new employees on the product to increase bandwith to support new and existing clients
  • Oversaw technology improvements for the team; met bimonthly with the technology team to pitch new improvements and track existing projects
  • Drafted and negotiated Work Orders for unique translation projects.

Education

Bachelor of Arts - Screen Arts & Cultures

University of Michigan
Ann Arbor, MI
04.2014

Master of Science - Accounting

Northeastern University
Boston, MA
08.2021

MBA - Data Analytics

Northeastern University

Timeline

Audit Senior

Deloitte
06.2023 - Current

Customer Success Manager

Klaviyo
06.2019 - 06.2020

Strategic Account Manager

United Language Group
10.2018 - 06.2019

Senior Client Services Executive

TransPerfect Translations
09.2015 - 09.2018

Bachelor of Arts - Screen Arts & Cultures

University of Michigan

Master of Science - Accounting

Northeastern University

MBA - Data Analytics

Northeastern University

Similar Profiles

CREATE PROFILE
MARYAM SQUILLACE