Maryam Tamrazsaatloye
Tarzana,CA
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Milbest company
Van Nuys, CA
04.2021 - 11.2024
- Communicated regularly with customers to gain insights into their needs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created reports on sales trends, inventory levels, and financial data.
- Managed customer service inquiries and complaints in a timely manner.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality, and conformance.
- Created and managed budgets for travel, training, and team-building activities.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Graphic Design Manager
Artiphics Graphic Design
Los Angeles, CA
02.2014 - 05.2019
- Managed the budget for all graphic design related tasks and activities.
- Reviewed designs created by the team members before their final submission.
- Trained new hires on software tools needed for completing assigned tasks.
- Assisted the sales teams in developing proposals for potential clients.
- Designed prototypes for products, websites, logos and other visual elements.
- Reviewed final layouts, making improvements and suggestions as needed.
- Conferred with clients to determine requirements and layout designs.
Education
Some College (No Degree) - Computer Applications Development
Pierce College
Woodland Hills, CASkills
- Microsoft Excel
- Budget management
- Graphic design
- Customer service
- Time management
- Product and service sales
- Employee scheduling
- Money handling
- Microsoft Word
- Microsoft PowerPoint
- First Aid/CPR
- Computer skills
- Data entry
- Organization
Timeline
Assistant Manager
Milbest company
04.2021 - 11.2024
Graphic Design Manager
Artiphics Graphic Design
02.2014 - 05.2019
Some College (No Degree) - Computer Applications Development
Pierce College
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