Maryam Yousef
Turlock,CA
Summary
Dynamic leader with a proven track record at McDonald's, enhancing customer satisfaction and reducing operational costs by overhauling service protocols and implementing cost-control measures. Skilled in negotiation and team building, I excel in fostering employee engagement and driving strategic improvements. Achievements include boosting customer satisfaction scores significantly, showcasing adaptability and professionalism.
Overview
2025
2025
years of professional experience
Work History
Manager
McDonald's
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Preschool Teacher
Patti Cakes Preschool
06.2024 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Assisted and supervised Number children through entire school day.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Encouraged critical thinking and problem-solving skills with specially designed activities and games.
- Utilized positive reinforcement to manage classroom behavior, creating supportive learning environment.
- Coordinated with colleagues to develop interdisciplinary lessons, enriching students' educational experience.
- Developed diverse curriculum to cater to different learning styles, improving educational outcomes.
- Supported emotional development by teaching and modeling empathy and kindness in daily interactions.
Substitute Preschool Teacher
Little Lights Preschool
03.2023 - 08.2023
- Assisted lead teacher in the development of age-appropriate lesson plans that addressed diverse learning styles and abilities.
- Supported the emotional well-being of each child through empathetic listening, guidance, and conflict resolution skills.
- Provided one-on-one support for struggling learners, resulting in improved academic performance and increased confidence.
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
- Increased student engagement by incorporating hands-on activities and group projects within the curriculum.
- Contributed to a safe and nurturing classroom environment by implementing proactive classroom management strategies.
- Strengthened parent-teacher relationships through consistent communication and involvement in school events.
- Enhanced communication with parents through regular updates on student progress and behavior.
- Collaborated with fellow teachers to develop interdisciplinary units for a more comprehensive learning experience.
- Encouraged creativity among students by introducing various art mediums and techniques during free play time.
- Supported special needs students by implementing individualized education plans, leading to improved learning outcomes.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Implemented classroom management techniques to maintain positive learning environment.
- Utilized variety of instructional strategies to meet individual student needs.
Preschool Teacher
Shalom Christian Academy
10.2017 - 08.2019
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Allowed for ample outdoor discovery time in schedule each day.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
- Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting without sacrificing overall quality of education provided to all students.
Education
Bachelor In Psychology - Psychology
University of Phoenix
Salida, CA05.2018
Diploma -
Jhon H. Pitman High School
Turlock, CA05.2009
Skills
- Verbal and written communication
- Sales management
- Marketing
- Negotiation
- Problem-solving aptitude
- Reliability
- Adaptability
- Team building
- Problem-solving abilities
- Customer Relations
Languages
Persian
Elementary
Assyrian
Full Professional
Timeline
Preschool Teacher
Patti Cakes Preschool
06.2024 - Current
Substitute Preschool Teacher
Little Lights Preschool
03.2023 - 08.2023
Preschool Teacher
Shalom Christian Academy
10.2017 - 08.2019
Manager
McDonald's
Bachelor In Psychology - Psychology
University of Phoenix
Diploma -
Jhon H. Pitman High School