Maryama Adan
Saint Paul,MN
Summary
Dynamic and adaptable professional with a proven track record at Global Language Services, enhancing community access through expert consecutive interpreting and intercultural mediation. Excelled in relationship building and client support, significantly improving outcomes for non-English speakers. Skilled in maintaining confidentiality and demonstrating empathy, contributing to diverse team successes with strong interpersonal communication and multitasking abilities.
Overview
12
12
years of professional experience
Work History
Community Interpreter
Global Language Services
12.2019 - Current
- Increased access to essential services for non-English speaking individuals by providing on-site interpretation at various community events and meetings.
- Supported social workers in providing critical resources to non-English speaking families through effective interpretation during home visits and case management meetings.
- Facilitated productive business negotiations by offering precise interpretation services for international clients or partners.
- Assisted legal professionals with court proceedings, ensuring clear communication between all parties involved in cases involving non-English speakers.
- Streamlined administrative processes within organizations serving diverse populations by translating internal communications and policy documents accurately.
- Contributed to the success of multicultural marketing campaigns by accurately translating promotional materials into target languages.
- Delivered high-quality interpretation services for various community events, including cultural celebrations, town hall meetings, and public lectures.
- Enhanced communication between non-English speakers and service providers by providing accurate interpretation services.
- Maintained client confidentiality while handling sensitive information during various types of community-based appointments and meetings.
- Supported healthcare professionals in delivering quality care by interpreting medical terminology during patient appointments, assessments, and treatments.
- Served as a cultural mediator, bridging language barriers to create understanding and facilitate positive outcomes for diverse community members.
Behavioural Therapist
AIM
04.2024 - 10.2024
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
PCA
Metro Health Services
07.2019 - 01.2020
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Wear House Associate
L Brands, Victoria's Secret Beauty
08.2018 - 04.2019
- Prepared orders for shipment by picking, packing, and labeling
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Community Support Worker
IT Masjid
03.2013 - 08.2018
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Education
Education
Mathew Bolton College
Birmingham England 02.2013
Skills
- Empathy and Sensitivity
- Consecutive Interpreting
- Intercultural Mediation
- Client Confidentiality
- Relationship Building
- Client Support
- Interpersonal Communication
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Critical Thinking
- Self Motivation
- Interpersonal Skills
- Adaptability
Languages
Somali, English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Behavioural Therapist
AIM
04.2024 - 10.2024
Community Interpreter
Global Language Services
12.2019 - Current
PCA
Metro Health Services
07.2019 - 01.2020
Wear House Associate
L Brands, Victoria's Secret Beauty
08.2018 - 04.2019
Community Support Worker
IT Masjid
03.2013 - 08.2018
Education
Mathew Bolton College
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