Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maryan Daahir

Scottsdale,AZ

Summary

Seeking to obtain a position where I can leverage my exceptional interpersonal and communication skills to resolve customer issues and foster positive relationships between customers and the company. With expertise in product delivery, including the facilitation of the product delivery process and expansion based on current market trends, I aim to contribute significantly to product design and development. My ability to understand customer needs and translate them into innovative design solutions will support the creation of products that exceed market expectations and enhance customer satisfaction.

Overview

6
6
years of professional experience

Work History

Social Media Manager

Self Employed Web
04.2020 - Current

Here’s a revised version for your resume:


- Collaborate with clients nationwide to optimize their campaigns and advertisements across multiple platforms.

- Coordinate with digital imaging teams and photographers to deliver high-quality visuals that align with client campaign goals.

- Strategize audience targeting to maximize campaign effectiveness and drive increased sales.

- Implement conversion APIs and pixels to enhance client retargeting efforts, improving engagement and campaign performance.

Marketing Agent

Genpact
05.2022 - 06.2023
  • Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
  • Drive product adoption and educate clients and agencies in a scalable fashion.
  • Ensure that our clients receive the highest level of sales and operational customer service.
  • Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
  • Develop and implement best practices for client interaction, sales, and services. Requirements

Client Relationship Consultant

US Bank
12.2020 - 10.2022
  • Proactively built and nurtured customer relationships through both in-person and online interactions
  • Resolved account discrepancies, processed transactions, and addressed customer complaints efficiently
  • Provided comprehensive education on digital financial products and services to meet customers' evolving needs
  • Successfully drove growth by leveraging market trends and implementing strategic product roadmap
  • Facilitated loan processing for consumer clients.

Client Relationship

Equiant Financial Services
10.2018 - 11.2020
  • Demonstrated exceptional communication and problem-solving skills to effectively address customer inquiries
  • Managed a high volume of inbound and outbound calls related to customer service and collections
  • Successfully negotiated payment plans and settlements within client-specific parameters, resulting in increased revenue and customer satisfaction
  • Efficiently multitasked through diverse client-facing systems to document calls and transfer funds accurately.

Education

Associate Of Applied Business - Marketing

West Valley College
Saratoga, CA
05.2021

Willow Glen High School
San Jose, CA
06.2019

Skills

  • Product Evaluation
  • Collaboration
  • Communication
  • Proactive
  • Problem-Solving
  • Leadership
  • Conflict Resolution
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Jira
  • Confluence
  • SharePoint
  • Revit
  • Sketch Up
  • HTML/CSS
  • WordPress
  • SEO
  • Social Media Management
  • Content Creation
  • Email Marketing (Honeybook, Constant Contact)
  • Client Relations
  • Project Management
  • Sales
  • Networking
  • Event
  • Landscape
  • Editing (Adobe Lightroom, Photoshop)

Timeline

Marketing Agent

Genpact
05.2022 - 06.2023

Client Relationship Consultant

US Bank
12.2020 - 10.2022

Social Media Manager

Self Employed Web
04.2020 - Current

Client Relationship

Equiant Financial Services
10.2018 - 11.2020

Associate Of Applied Business - Marketing

West Valley College

Willow Glen High School
Maryan Daahir