Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maryan Muya

Omaha,NE

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

7
7
years of professional experience

Work History

School Support Coordinator

DIBS For Kids
12.2022 - Current
  • Provided in-classroom tech support to teachers
  • Assisted with making sets of over 200 books for each classroom
  • Coordinated and scheduled parent meetings to raise awareness of the literacy program and improve parent engagement
  • Increased parent engagement through consistent communication about the importance of in-home reading
  • Celebrated important milestones with students and teachers in person, emails, and social media
  • Advocated for diversity and inclusiveness by encouraging Directors to order books in different languages for bilingual students.

Assistant Childcare Director

Leilah's Learning Center
02.2021 - Current
  • Enhanced parent satisfaction by maintaining open communication and addressing concerns promptly.
  • Streamlined daily operations for increased efficiency with proper staff scheduling and resource allocation.
  • Implemented safety protocols, resulting in a decrease in accidents and incidents within the facility.
  • Collaborated with teachers to develop age-appropriate curriculum, promoting cognitive and social development.
  • Maintained compliance with state licensing requirements through diligent record-keeping and timely report submissions.
  • Conducted regular performance evaluations for continuous staff improvement and professional growth.
  • Assisted in hiring and training new staff members, fostering a positive work environment and team cohesion.
  • Oversaw maintenance of facility cleanliness and organization to provide a safe learning environment for children.
  • Supported families in accessing financial assistance programs when needed, reducing barriers to childcare services.
  • Coordinated field trips and extracurricular activities to broaden children''s experiences outside the classroom setting.
  • Promoted diversity awareness within the center through inclusive educational materials, trainings, or guest speakers.
  • Managed staff meetings effectively, encouraging open dialogue for sharing best practices and addressing challenges collectively.
  • Established an employee recognition program to acknowledge outstanding dedication from staff members, boosting morale levels.
  • Attended approved training and continuing education courses to maintain certifications.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Maintained high-quality child care standards based on developmentally appropriate practices.

Support Services Specialist

Eastern Nebraska Community Action Partnership
09.2020 - 02.2021
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Measurement Analyst

TPG TeleManagement Inc
09.2019 - 09.2020
  • Enhanced data accuracy by implementing rigorous quality control measures and detailed audits.
  • Streamlined measurement processes for improved efficiency and reduced operational costs.
  • Optimized data management with the development of customized databases and tracking systems.
  • Collaborated with cross-functional teams to ensure accurate reporting, analysis, and interpretation of measurement results.
  • Managed calibration schedules, ensuring timely maintenance of equipment and minimizing downtime.
  • Developed comprehensive training materials to enhance team knowledge on critical measurement concepts and techniques.

Client Support Volunteer

Somali Bantu Community Of Omaha
04.2017 - 08.2020
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
  • Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
  • Assisted with special events and programs.

Youth Volunteer

Heartland Family Service
05.2019 - 05.2020
  • Enhanced youth engagement by organizing and implementing community outreach programs.
  • Boosted volunteer participation by developing targeted recruitment strategies.
  • Improved program efficiency through streamlined scheduling and event coordination.
  • Fostered a positive environment for youth volunteers, promoting teamwork and collaboration.
  • Increased community awareness of volunteer opportunities by designing promotional materials and managing social media accounts.
  • Evaluated program effectiveness using feedback from participants, adjusting activities accordingly for continuous improvement.

Education

Bachelor of Science - Social Work

Nebraska Wesleyan University
Lincoln, NE
05.2020

Skills

  • Database Management
  • Data Entry
  • Business Administration
  • Administrative Leadership
  • Staff Supervision
  • Resource Allocation
  • Project Management
  • Professional Networking
  • Discretion and Confidentiality
  • Administrative Oversight
  • MS Office
  • Staff Management
  • Event Planning
  • Relationship Building
  • Work Planning and Prioritization
  • Customer Service
  • Decision Making

Timeline

School Support Coordinator

DIBS For Kids
12.2022 - Current

Assistant Childcare Director

Leilah's Learning Center
02.2021 - Current

Support Services Specialist

Eastern Nebraska Community Action Partnership
09.2020 - 02.2021

Measurement Analyst

TPG TeleManagement Inc
09.2019 - 09.2020

Youth Volunteer

Heartland Family Service
05.2019 - 05.2020

Client Support Volunteer

Somali Bantu Community Of Omaha
04.2017 - 08.2020

Bachelor of Science - Social Work

Nebraska Wesleyan University

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Maryan Muya