Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maryana Lopez

Clermont,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Sugar planet
Orlando, FL
02.2023 - 11.2023
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations, including scheduling shifts and assigning duties.
  • Maintained inventory accuracy by counting stock on hand and reconciling discrepancies.
  • Collaborated with the store manager to develop strategies for achieving sales and profit goals.
  • Recruited and trained new employees to meet job requirements.

Associate Seller

Calvin Klein
Orlando, FL
08.2022 - 02.2023
  • Operated equipment, such as scanners and scales, correctly during the checkout process.
  • Assisted customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Provided customer service support for inquiries, complaints, and returns.
  • Performed cash register functions accurately and efficiently.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Built relationships with customers by providing friendly customer service

Associate

Sbarro Pizza
Orlando, FL
06.2022 - 08.2022
  • Understood and followed directions.
  • Worked with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Collected cash payments from customers when necessary and issued receipts.
  • Organized ingredients and supplies to ensure that all necessary items were available during food preparation.
  • Assisted customers with selecting the best ingredients for their desired culinary creations.

Education

High School Diploma -

Olympia High School
Orlando, FL
05.2022

Skills

  • Product and Service Knowledge
  • Employee Scheduling
  • Task Delegation
  • Recruiting and Interviewing
  • Consulting
  • Staff Management
  • Business Administration
  • Sales Strategies
  • Money Handling
  • Staff Supervision
  • Project Management Abilities
  • Orientation and Training
  • Sales Reporting
  • Cash Register Operation
  • Payment Collection
  • Payment Processing

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Assistant Manager

Sugar planet
02.2023 - 11.2023

Associate Seller

Calvin Klein
08.2022 - 02.2023

Associate

Sbarro Pizza
06.2022 - 08.2022

High School Diploma -

Olympia High School

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Maryana Lopez