Maryana Saeed
East Brunswick,NJ
Overview
22
22
years of professional experience
Work History
BAKER AND SHIFT MANAGER
Sipos Bakery
Perth Amboy, NJ
11.2020 - Current
- Lead and manage daily operations of a high-volume bakery, overseeing a team of six bakers and support staff, ensuring the production of high- quality baked goods
- Ensure compliance with health and safety regulations, conducting regular audits and staff training sessions to maintain a safe and sanitary work environment
- Develop and maintain strong customer relationships, leading to an increase in customer retention and increased sales
- Train and mentor bakery staff, leading to an improvement in employee productivity and a reduction in staff turnover
- Maintain and update bakery menus, incorporating customer feedback and industry trends to keep offerings fresh and appealing
SHIFT MANAGER & BEAUTY ADVISOR
Macy's Inc./Lancôme
Woodbridge, NJ
11.2016 - 11.2020
- Supervise employees in their duties and providing advice and customer assistance when required and monitor product stock
- Successfully preform opening and closing duties including but not limited to, administrative POS closing, cash balancing and counting, organizing counter, and making bank deposits
- Responsible for proper promotion of products to all clients through professional tutorials and the introduction of new techniques to fully maximize use of products
- Exceeded all sales goals and achieved top tier level sales
OWNER & MANAGER
Bagel Giant
East Brunswick, NJ
09.2010 - 10.2016
- Recruited, trained and supervised staff of seven
- Managed budget, oversaw stock level, and planned and designed menus
- Managed client base and oversaw promotion and marketing strategies
- Liaised with customers, employees, suppliers, licensing authorities and sales representatives
PARTNER & TOURISM MANAGER
First Class Travel
Cairo
03.2007 - 09.2010
- Developed and implemented tourism plans to promote international travel, increasing company visibility and customer engagement
- Managed and improved the tourism budget, ensuring resources were used effectively to maximize profits
- Worked with vendors and hotels to create and launch successful tourism packages and experiences
- Led the planning and execution of tourism activities for both private and public sector clients, ensuring they were effective and appealing
- Organized events and promotions, which greatly increased tourist interest and participation
SENIOR FRONT DESK MANAGER
Grand Hyatt Cairo Hotel
Cairo
01.2006 - 03.2007
- Oversaw front desk operations and department productivity, managing and driving ADR, room inventory, room sale price-points and adjusting them based on business demand
- Manage monthly reports, annual and monthly budgets as well as weekly labor reports to run department successfully
- Conduct interviews, hiring and training new employees
- Oversee department scheduling, conduct monthly one on one meetings with direct reports, coaching and observing employees to hold them accountable
FRONT DESK MANAGER
JW Marriot Hotel
Cairo
06.2002 - 12.2005
- Networked with local businesses for event tickets, book restaurant reservations, tours, car rentals and any other needs of the hotel guests
- Supervised Bellhops, Valet Attendants and Housekeeping staff
- Performed front desk duties including: guest registrations, blocking rooms and booking new reservations
Education
Bachelor of Arts - Social Studies
Cairo University
05.2002
Skills
- proficient in microsoft office 365 using word, Excel and power point
Timeline
BAKER AND SHIFT MANAGER
Sipos Bakery
11.2020 - Current
SHIFT MANAGER & BEAUTY ADVISOR
Macy's Inc./Lancôme
11.2016 - 11.2020
OWNER & MANAGER
Bagel Giant
09.2010 - 10.2016
PARTNER & TOURISM MANAGER
First Class Travel
03.2007 - 09.2010
SENIOR FRONT DESK MANAGER
Grand Hyatt Cairo Hotel
01.2006 - 03.2007
FRONT DESK MANAGER
JW Marriot Hotel
06.2002 - 12.2005
Bachelor of Arts - Social Studies
Cairo University
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