Dynamic and detail-oriented professional with a proven track record at Panda Express, excelling in conflict resolution and workflow management. Adept at coaching teams to enhance performance and ensure food quality, while consistently achieving operational efficiency. Recognized for motivating staff and fostering a collaborative environment to drive success.
Verified safe counts to ensure accurate bank deposits. Balancing cashier drawers at end of shifts.
Designated positions at beginning of shifts and assigned responsibilities to team members.
Performed quality control and temperature checks on food.
Enhanced station preparedness, oversaw that all stations are set up for success for next shift
Enhanced dialogue and resolved disputes. Made sure team was communicating clearly and working as an united team.
Ensure cleanliness and proper stocking of front-of-house and back-of-house stations from previous night.
Monitored cooler temperatures and verified food labels.
Double check prep list for the day.
Managed safe count accuracy.
Distributed online checklist to corporate teams.
Organized drive-thru, dining room, and beverage stations each morning.
Delegated responsibilities aligned with team needs.
Managed pancake, sandwich, and toast stations efficiently.
Organized cook stations for seamless morning operations, stock coolers, set up grill & kitchen equipment.
Coordinated with various stations to expedite orders, make sure all items went out the kitchen together.
Elevated visual appeal of dishes.
Dismantled stations post-shift, restocked station for the next day.
Maintained cleanliness and organization of Boh stations. Ensured preparation readiness.
Ensured consistent food quality, including proper portions to avoid food waste.
Optimized kitchen workflow by improving cook communication, cooks are following recipes.
Communicate cook times to front-of-house staff.
Cleaned grill surfaces and dismantled kitchen equipment.
Prepared meats for upcoming day.
Guided staff in mastering multitasking while keeping calm under pressure. Instructed new employees on creating drink recipes
Generated increased sales by recommending premium offerings.
Ensured adherence to safety standards in food and equipment handling.
Consistently delivered top-tier customer service with attention to continuous enhancement.
Prepared barista and bakery stations at start of shift.
Servsafe certified in food protection management