MaryAnn Carey

• Orchestrated the planning and execution of high-level departmental events, managing pre- and post-event tasks and serving as the technical and logistical resource for speakers and participants.
• Facilitated communication with stakeholders to understand needs, recommended logistics for major events, and ensured customer satisfaction.
• Administered relationships with industry partners such as Boeing, Lockheed Martin, NASA, Ford, Airbus, and others, negotiating contracts, tracking budgets, and overseeing event publicity and promotion.

• Serve as the main point of contact for Event Hosts, providing detailed information on event spaces, rates, and logistics, and ensuring clear communication of responsibilities.
• Manage and lead the Events Team, overseeing the entire events management process, including reservation systems, event confirmations, and client communications.
• Utilize technology to enhance internal and external relationships within the MIT community, contributing to the presence of events in the Greater Boston Area.
• Implement and improve event processes and policies, including automated emails, surveys, checklists, event space walkthroughs, and the use of Airtable Database for increased efficiency.

• Develop strategic marketing campaigns tailored to individual artists, bands, and projects, including social media management, email marketing, and advertising to expand the online presence and reach of clients.
• Build and maintain effective websites, optimizing online content, and managing digital distribution.
• Guide clients as they navigate the complex landscape of digital marketing to enhance their visibility and connect with their target audience.

Demonstrated a calm demeanor during periods of high volume or unusual events.

Exercised discretion in managing the overall operation of the store.

Planned, identified, communicated, and delegated appropriate responsibilities and practices to store partners to ensure smooth flow of operations.

Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team.

Oversees daily supervision of newly hired partners, motivating and leading them in accordance with Starbucks Culture and Values.

Rapidly meet customer needs and respond to intricate requests in a fast-paced environment.

Engage with customers in a high visibility role while displaying a positive and professional attitude.

Prioritize tasks at an accelerated pace, multitask performing quality assurance duties with other responsibilities as assigned.

• Efficiently scheduled and managed all decanal activities, ensuring accurate and timely completion of assignments while exercising discretion in handling confidential matters.
• Organized recurring events and meetings for the Dean's direct reports, as well as managing the Dean's dynamic calendar, travel arrangements, and event reservations.
• Collaborated with the Dean's colleagues, gathering research and details to facilitate accurate scheduling and assignment handling, while also providing ancillary support to the CFA Development Office in event planning.

• Managed a busy events calendar, overseeing 8-18 monthly events with 25-100 attendees each, coordinating meetings and tours for clients, and collaborating on logistics with a facilities team of four.
• Developed and enforced event processes and policies, producing an Event Guide, creating new submission forms, and ensuring adherence to legal regulations.
• Led event preparation, addressing day-of execution, AV troubleshooting, and post-event wrap-up, while cultivating long-term venue relationships and delivering weekly updates to building management.