Mary Ann Cosgrave
Anchorage
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
Bartender
HMS Host International
Anchorage
06.2008 - Current
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Adhered to state regulations regarding serving alcohol responsibly.
- Greeted customers and provided excellent customer service.
Branch Manager
Alaska USA FCU
Anchorage
04.1990 - 03.2004
- Manage all aspect of branch operations and ensure compliance of policies, procedures and confidentiality.
- Review closing documents of consumer loans, mortgages, and established new accounts.
- Ensuring accuracy of data inputs of loan and credit card payments, deposits and withdrawals.
- Review and approve branch purchasing and payroll.
- Responsible for auditing, branch security, cash, checks, documentations, accountability of all ledgers and employees' files.
- Facilitated weekly staff meetings, Coached, hired, lead, and motivated team members.
- Accustomed to deadlines and multiple tasks.
- Achieved stellar service goals based on customer surveys.
Education
High School Diploma -
Service High
Anchorage, AK05-1980
Some College (No Degree) - Liberal Arts
Magdalen College
BedfordSome College (No Degree) - Business Administration
UAA
Anchorage, AKSkills
- Inventory management
- Customer service
- Sales techniques
- Conflict resolution
- Time management
- Problem solving
- Customer relationship management
- Clear and effective communication
- Strong multitasking
- Payment processing
- Cash and credit transactions
Volunteer for non profits
- I have helped non profits to reach their goal in fundraising for their organization.
- I was Auction Chair, co-Chair, or volunteer.
- As an Auction Chair, I organized receiving donations, volunteers, banquet, entertainment, and auctioneer.
Timeline
Bartender
HMS Host International
06.2008 - Current
Branch Manager
Alaska USA FCU
04.1990 - 03.2004
High School Diploma -
Service High
Some College (No Degree) - Liberal Arts
Magdalen College
Some College (No Degree) - Business Administration
UAA
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