MARYANN COSTANZA
Concord,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional customer service skills. Skilled in problem solving and working in fast paced environments.
Overview
12
12
years of professional experience
Work History
Nanny
Self-employeed
Huntersville, NC
01.2024 - Current
- Kept detailed records of the child's meals eaten, naps taken, and activities throughout the day.
- Established a supportive setting, aiding in the child's learning and growth.
- Provided safe transportation to and from activities and events.
- Organized creative and fun learning activities to promote early childhood development.
- Maintained confidentiality and privacy of all family matters and information.
Photographer
Clearing House Estates
Long Island, NY
04.2020 - 01.2021
- Captured photos of items in estates to sell in an online auction.
- Cataloged and numbered items, with detailed descriptions.
- Managed scheduled pick-ups from online purchases.
- Developed strong time management skills in order to meet the deadlines of multiple auctions occurring at once.
- Assured that all necessary photography gear was prepared for each estate.
General Manager
BounceU
Farmingdale, NY
01.2015 - 03.2020
- Sales of private event packages, such as birthday parties, camp sessions, family parties, etc.
- Managed a team of up to 30 people.
- Created weekly schedules for employees, staffed events, and hired staff when needed.
- Guiding employees throughout their shifts in order for each event to run smoothly.
- Developed strong customer service skills in direct and over-the-phone communications.
- Created promotional campaigns and discounts.
- Managed social media posts and maintained the website.
- Maintained composure while addressing difficult situations.
- Developed strong problem-solving skills.
- Obtaining vendors with the best pricing and supplies.
- Completed daily checks of equipment for repairs and safety.
Front of House Manager
Mr. G's Pizzeria
Lindenhurst, NY
01.2013 - 01.2015
- Handled taking orders over the phone and at the counter.
- Managed the front-of-house staff.
- Ensure compliance with food safety standards.
- Restocking and organizing walk-in refrigerators.
- Managed delivery drivers in order to have orders received by customers on time.
- Handling debit, credit, and cash transactions.
- Developed strong communication skills with customers and co-workers.
- Organizing front and back kitchens of the restaurant.
- Learned to work in a fast-paced environment.
Education
Advanced Diploma -
Massapequa High School
Massapequa, NY01.2015
Skills
- Customer service
- Sales
- Organization
- Creative
- Patient
- Staff management
- Training and mentoring
References
- Patrick Brobbey (347)840-2841
- Joesph Bzezinski (516)361-2432
Timeline
Nanny
Self-employeed
01.2024 - Current
Photographer
Clearing House Estates
04.2020 - 01.2021
General Manager
BounceU
01.2015 - 03.2020
Front of House Manager
Mr. G's Pizzeria
01.2013 - 01.2015
Advanced Diploma -
Massapequa High School
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