Mary Ann Crook

Catering Manager and Office Assistant

Fat Calf Brasserie

Shreveport, Louisiana

11.2017 - Current

Coordinated logistics for events from inception to execution.
Managed vendor relationships and negotiated service contracts.
Developed event timelines and ensured adherence to schedules.
Oversaw catering staff and provided training on service standards.
Collaborated with clients to customize event details and themes.
Maintained inventory of catering supplies and managed procurement processes.
Responded promptly to customer inquiries or complaints regarding catering services provided.
Conducted interviews with prospective employees when necessary to fill vacant positions.
Created marketing materials such as flyers and brochures to promote upcoming events.
Developed menus, budgets, and timelines for events based on client needs and preferences.
Performed day-of coordination tasks such as setup and breakdown, room layout, decorating.
Supervised event staff to ensure quality service at all times during events.
Managed and coordinated all aspects of catering events to ensure successful delivery of services.
Organized filing systems to ensure easy access to important documents and records.
Utilized office software to create reports, presentations, and other business documents.
Maintained an organized filing system of paper documents and electronic files.
Performed data entry tasks into various computer systems accurately and efficiently.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Supported bookkeeping tasks such as invoicing and expense tracking.
Provided customer service, addressing inquiries and resolving issues promptly.
Handled cash transactions accurately and efficiently daily.
Managed inventory of cash and monetary assets securely.
Conducted regular audits of cash drawers and registers.
Accepted and processed credit and cash payments, making correct change from cash register drawer.
Verified and recorded cash totals from daily receipts.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Prepared deposit slips for all incoming funds according to established procedures.

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