Mary Ann Downam
765-404-6045
Kokomo,IN
Summary
Seasoned Real Estate Broker, successful in strong negotiation skills, contract writing, and market analysis. Master Scheduler and Procurement Analyst, highly organized, analytical thinker, with a passion for continuous learning and innovation. In-depth knowledge of supply chain forecasting and planning. Strong rapport with clients & customers.
Overview
4
4
Certification
1
1
College Degree
Work History
Real Estate Broker
Berkshire Hathaway, Keller WIlliams, Moving Realty
Lafayette, Marion, IN
06.2014 - Current
- Managed all aspects of client transactions from initial contact through closing including coordinating inspections, appraisals, surveys, repairs and renovations when needed.
- Utilized customer relationship management (CRM)
- Provided clients with zoning laws, homeowner association rules, mortgage requirements, escrow procedures, and title insurance. Maintained knowledge of real estate law.
- Prepared market analysis statistics and bid presentations for buyers and sellers.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our clients needs.
Sr Procurement Analyst
Caterpillar Large Engine Center
Lafayette, IN
01.2010 - 12.2014
- Investigated and analyzed customer complaints to identify and resolve issues for line and down-engine products
- Collaboration with other departments included engineering, purchasing, factory floor, senior management, logistics, procurement, and IT to ensure ease of EC changes and a focus on field engines taking top priority
- Prioritizing needs for Procurement Dept while developing Intranet Web for area
- Ensured engineering changes complied with system requirements, parts location and engine use
- Created detailed reports outlining costs associated with various procurement projects and initiatives
- Traced missing material and shipments through vendor and customer communications.
- Collaborated and led procurement initiatives to improve processes using 6 Sigma methodology
- Updated and maintained databases with current information
- Used daily system logs to document production information, discussing issues with management
- Created and maintained ISO 9001 documentation
- Communicated changes in production scheduling with internal teams such as manufacturing, engineering, and quality control departments.
- Coordinated pick-up and delivery of express mail services.
- Created work orders to necessary systems/ departments
- Identified areas of improvement within the scheduling process and implemented corrective measures accordingly.
- Mentor for interns and new hires
Master Scheduler
Caterpillar Large Engine Center
Lafayette, IN
03.1991 - 01.2014
- Implemented strategies designed to reduce inventory levels while ensuring adequate stock is available for customers' needs.
- Developed and maintained master production schedules to optimize plant performance.
- Managed forecast models for long-term planning purposes while maintaining short-term visibility into current commitments.
- Participated in weekly review meetings with senior management and shop floor identifying concerns for production schedules.
- Served as a liaison between sales, engineering, quality assurance, manufacturing, and purchasing departments for effective communication throughout the supply chain process.
- Created reports outlining production progress, resource utilization, and other key metrics.
- Analyzed capacity constraints and identified potential solutions to improve on-time delivery.
- Evaluated existing processes for accuracy and efficiency; recommended improvements where applicable..
- Initiated corrective actions when unexpected delays occurred or when changes were needed due to customer requests.
- Scheduled space or equipment for special programs, meetings and conferences.
- Used daily system logs to document production information, discussing issues with management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Tester for technical issues or inefficiencies as a for online and in-house systems such as MRP and OASIS.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Associate of Science - Organizational Leadership And Supervision
Purdue University
West LafayetteSkills
- Market analysis & demand forecasting
- Procurement processes & data analysis
- Project management & process improvement
- Analytical thinking & time management
- Contract & legal document management
- Excel, Access, Powerpoint, Word, CANVA, WIX
- EDS, EOMP, Lean Manufacturing, Master Demand, MRP, MCS, Work Orders, Warranty Order
Certification
- Real Estate Broker License 2014-current
- C2EX - Realtors Commitment to Excellence
- Senior Real Estate Specialist
- 6 Sigma Greenbelt Certified
- Mortgage Loan Originator class - I have not taken the state exam for license
References
References available upon request.
Timeline
Real Estate Broker
Berkshire Hathaway, Keller WIlliams, Moving Realty
06.2014 - Current
Sr Procurement Analyst
Caterpillar Large Engine Center
01.2010 - 12.2014
Master Scheduler
Caterpillar Large Engine Center
03.1991 - 01.2014
Associate of Science - Organizational Leadership And Supervision
Purdue University
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