MaryAnn Dupont
Green Cove Springs,FL
Summary
Proactive Human Resources Business Partner guiding performance management, talent planning and benefits. Decisive with proven success providing employee relations support and oversight for efficient operations. Extensive knowledge and experience developing code of business conduct and ethics policies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resource Business Partner
Flowers Baking Company
Jacksonville
01.2018 - Current
- Represented the organization at job fairs or other recruiting events in order to attract top talent.
- Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
- Organized employee directories and updated individual contact information.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Implemented innovative employee incentive program to increase staff productivity.
- Implemented employee recognition programs that reward achievement or excellence in performance.
- Provided guidance on organizational policies and procedures to ensure compliance with applicable laws and regulations.
- Coached managers on best practices for effective management of their teams.
- Created reports and presentations summarizing HR metrics including turnover rate, diversity statistics.
- Scheduled meetings with employees to address concerns and grievances.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Suggested promotions and wage increases according to employee performance.
- Conducted annual employee performance reviews and provided feedback to improve job performance.
- Managed relationships with external vendors providing services related to human resources functions.
- Oversaw staffing needs, performance reviews, staff development, and training procedures and coaching initiatives.
- Maintained compliance with state and federal employment laws and regulations.
- Diagnosed potential personnel issues to create action plans to eliminate complications.
- Planned and executed special events such as holiday parties for employees.
- Oversaw recruitment, interviewing, hiring and onboarding of new company staff.
- Collaborated with senior leadership to develop strategic plans to support business objectives.
Contact Representative
Internal Revenue Service
Jacksonville
01.2016 - 01.2018
- Conducted 30 to 40 daily telephone interviews with individuals who have varying degrees of understanding and knowledge of laws and regulations and with third party representatives such attorneys and CPAs
- Interpret laws and regulations to clients that covers one or more types of issues each having different conditions, reporting requirements, or other regulatory provisions that significantly affect and complicate the specific obligation involved
- Make determinations and uses sound judgement concerning controversial matters regarding individual’s personal and financial information
- Provide full explanations to specific inquires that can involve regulations and policies subject to frequent legislative changes, amendments or precedent decisions that affect specific conditions
- Develops, analyzes, and evaluates information involving the research of records and the nature of each inquiry including the way it was presented to inform and advise, answer inquiries, or resolve problems related to unique circumstances of each individual or fulfill regulatory requirements
- Comprehensive knowledge of available on-line systems, research materials, technology, tools, and processing procedures, such as data security and knowledge of codes
- Understanding of the IRS principles, practices, and procedures for individuals and business tax laws
- Using investigative techniques and procedures enough to extract information from a variety of sources and make determinations as to the appropriateness and quality of information sources.
Exceptional Student Education Teacher
Duval County School
Jacksonville
01.2015 - 01.2016
- Create and execute lesson plans that maximize independence and quality of life to high school and transition students who are non-verbal and has intellectual, physical, mental and behavior disability
- Supervise in classroom management, collect daily data using online tracking system such as Vizzle and maintain student portfolio
- Attend in-service training and out of county conferences with colleagues, speech pathologist, physical therapist, and occupational therapist to obtain up to date training on services offered to individuals with severe disabilities to help transition to post services after the age of 22 years old
- Collaborate with team members for professional learning development to ensure the success of each student
- Assist in communication between family member and/or caregiver and social service providers
- Direct meetings in front of diverse audience with different ethnic and educational background which includes parents, staff, and specialist for each student regarding their Individual Education Plan and 504 Plans
- Prepare classroom for daily instruction
- Supervise and mentor three Paraprofessionals on daily activities and professional development.
Education
B.S. - Business Administration -
Southern New Hampshire University
01.2022
B.A. Criminal Justice -
Saint Leo University
01.2007
Skills
- Improving Employee Engagement
- Planning Policy Integrations
- Optimizing Performance
- Employee Retention
- Talent Recruitment
- Employee Relations
- Staff Management
- Corrective Action Planning
- Recruitment
- Leadership Development
- Dispute Mediation
- Payroll Management
- Succession Planning
- Employee Development
- Payroll Processing
- Hiring and Onboarding
- Exit Interviews and Processes
- Leadership Training and Development
- Health and Safety Programs
- Human Resources Department Processes
- Employee Relations Oversight
- ADP Workforce Now
- Problem-Solving
- Employee Engagement Strategies
- Coaching and Mentoring
- Recruitment and Hiring
- Training Development
- Accident Investigations
- Relationship Building
- Onboarding, Training, and Development
- Data and Trends Analysis
- Unemployment Claims
- Company Leadership
- Payroll Coordination
- Human Resources Operations
- Conflict Resolution
- Cross-Functional Collaboration
- Administering Disciplinary Procedures
Previous Experience
- 2007-2015 Teach/Training Instructor.
- 2004-2011 Family Readiness Group Leader (training 100+ adults for military life readiness)
Certification
- Notary Public - State of Florida
Timeline
Human Resource Business Partner
Flowers Baking Company
01.2018 - Current
Contact Representative
Internal Revenue Service
01.2016 - 01.2018
Exceptional Student Education Teacher
Duval County School
01.2015 - 01.2016
B.S. - Business Administration -
Southern New Hampshire University
B.A. Criminal Justice -
Saint Leo University
- Notary Public - State of Florida
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