Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Ann Florence

Flemingsburg,Kentucky

Summary

Dynamic RN with extensive experience excelling in patient assessment and interdisciplinary collaboration. Proven track record in developing effective care plans and providing compassionate emotional support, leading to improved patient outcomes. Skilled in medication administration and committed to advocating for patients' rights and preferences.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

24
24
years of professional experience

Work History

RN

Eastern State Hospital
05.2020 - Current
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.

RN

Eastern State Hospital
04.2018 - 03.2020
  • Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
  • Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
  • Devised customized interventions addressing physical, emotional, social, spiritual aspects of each patient''s well-being while adhering to professional ethics guidelines.
  • Evaluated the effectiveness of nursing interventions, revising care plans as needed to ensure optimal patient outcomes and satisfaction.
  • Reduced medication errors through meticulous administration and documentation of medications.

RN

Cardinal Hill Rehab Hospital
12.2017 - 04.2018
  • Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.
  • Examined and treated patients' injuries and pressure wounds to promote healing.
  • Supported patients in completing activities of daily living such as dressing, grooming and shower assistance.
  • Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
  • Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.

RN

St. Claire Regional
04.2017 - 12.2017
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

RN

Bourbon Community Hospital
09.2013 - 04.2017
  • Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
  • Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
  • Devised customized interventions addressing physical, emotional, social, spiritual aspects of each patient''s well-being while adhering to professional ethics guidelines.
  • Evaluated the effectiveness of nursing interventions, revising care plans as needed to ensure optimal patient outcomes and satisfaction.
  • Reduced medication errors through meticulous administration and documentation of medications.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

RN

Meadowview Regional Medical Center
09.2012 - 09.2013
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Administered medications and treatments as prescribed by physicians.
  • Contributed to improved quality metrics by actively participating in performance improvement initiatives within the emergency department.
  • Improved patient outcomes by providing high-quality nursing care in a fast-paced emergency department setting.
  • Served as a liaison between physicians, patients, and families, fostering open communication channels during challenging medical situations.
  • Conducted thorough physical assessments on each patient upon arrival, identifying urgent needs or potential complications requiring immediate attention.
  • Consistently maintained accurate electronic health records, promoting seamless coordination of care among healthcare providers.

RN Case Manager

St. Claire Healthcare
01.2011 - 09.2012
  • Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
  • Improved interdisciplinary communication, establishing standardized protocols for sharing patient information.
  • Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
  • Negotiated with healthcare providers to ensure services were provided at best possible cost without compromising on quality.
  • Boosted patient adherence to treatment plans through regular check-ins and motivational interviewing techniques.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.

RN

Fleming County Hospital
03.2007 - 01.2011
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
  • Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Monitored patient reactions after administering medications and IV therapies.

RN

St. Claire Regional
05.2001 - 10.2008
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.

Education

Associate of Applied Science - Nursing

Maysville Community College
Maysville, KY
05-2001

Bachelor of Arts - Paralegal

Morehead State University
Morehead, KY
12-1994

Skills

  • Patient assessment
  • Medication administration
  • Care plan development
  • Electronic health records
  • Patient education
  • Interdisciplinary collaboration
  • Critical thinking
  • Emotional support
  • Time management
  • Advocacy for patients
  • Basic life support
  • Geriatric care
  • Compassion and empathy
  • Community health
  • Wound care
  • Administering immunizations
  • At-risk patient care

Timeline

RN

Eastern State Hospital
05.2020 - Current

RN

Eastern State Hospital
04.2018 - 03.2020

RN

Cardinal Hill Rehab Hospital
12.2017 - 04.2018

RN

St. Claire Regional
04.2017 - 12.2017

RN

Bourbon Community Hospital
09.2013 - 04.2017

RN

Meadowview Regional Medical Center
09.2012 - 09.2013

RN Case Manager

St. Claire Healthcare
01.2011 - 09.2012

RN

Fleming County Hospital
03.2007 - 01.2011

RN

St. Claire Regional
05.2001 - 10.2008

Associate of Applied Science - Nursing

Maysville Community College

Bachelor of Arts - Paralegal

Morehead State University