Mary Ann Harple
Narvon
Summary
Detailed-oriented Administrative Assistant committed to prioritizing multiple demands and responding quickly to assignments to ensure efficient operations of the department. Communicates effectively and professionally with school administrators, staff, parents and members of the community. Flexible, self-motivated individual handling high stress situations with relative ease.
Overview
30
30
years of professional experience
Work History
FACILITIES USE COORDINATOR AND OPERATIONS ASSOC.
Downingtown Area School District
07.2022 - Current
- Monitor daily operations to ensure compliance with organizational policies and procedures
- Generate reports to measure performance and analyze trends
- Conduct work-order data management functions to assign tickets and monitor status on all open work order requests to completion, including maintenance and planned maintenance tasks
- Monitor facility use requests and created special events in building automation software
- Maintain the status of all facility use requests and invoicing, generating monthly aging reports and collecting past due balances.
- Provide administrative assistant duties for Facilities Department, including receiving phone calls, setting up appointments and meetings, precessing daily mail, drafting correspondence and creating reports.
- Entered data, generated reports, and produced tracking documents.
TRANSPORTATION ASSISTANT
Downingtown Area School District
11.2014 - 07.2022
- Input, tracked and reviewed transportation routing data using the Transfinder software
- Responsible for implementing and communicating bus assignments to constituents
- Managed GPS administration and oversight of vehicles
- Scheduled and organized field trips and scheduled district vehicles for district staff use.
- Assisted with child accounting, transportation, and route data.
- Tracked busing of special needs students for Medical Access billing
- Established contingency plans to address unexpected disruptions or emergencies in the transportation process quickly.
- Maintained data in student database for transportation purposes.
MARKETING AND PUBLIC RELATIONS ADMINISTRATOR
University Services
04.1994 - 04.2014
- Served as patient care coordinator, lab manager, Administrative Assistant, and administrator of Marketing and Public Relations
- Managed all operational systems and patient testing
- Assisted with Human Resources and managed 10-12 staff members.
- Improved customer satisfaction ratings by implementing targeted surveys and actioning feedback from clients.
- Processed billing and insurance claims
- Interviewed, hired, and trained staff members.
- Involved in development of company HiPAA policy.
- Helped implement smooth transition from chart system to EMR system.
- Organized promotional events such as conferences, seminars and trade shows to increase brand awareness.
Education
ENGLISH LITERATURE/INTERNATIONAL RELATIONS -
Oxford University
BACHELOR OF ARTS (B.A.) IN SOCIAL SCIENCE/PSYCHOLOGY -
NYU/King's College Campus
New York, NYBACHELOR OF ARTS (B.A.) IN SOCIAL WORK/INTERNATIONAL RELATIONS -
Eastern University
Wayne, PASkills
- Verbal and Written Communication
- Operations and Procedural Knowledge
- People skills
- Scheduling
- Articulate communication
- Documentation skills
Accomplishments
- Spearheaded Open Houses and marketing campaigns at University Services resulting in increased business.
- Recognized as Employee of the Month for "outstanding performance and team contributions" for each month during the 2 years this program initiative was in effect.
- Part of a team that was recognized for breaking the sales record of gas chromatographs at Hewlett Packard.
Volunteer Experience
Prison Outreach
- Worked with offenders to get them gainfully back into the community upon release from prisonx
- Assisted inmates with tutoring to acquire their GED.
Tel Hai Retirement Community
- Provide Cleaning for residents.
- Provide grocery shopping for residents
- Provide miscellaneous help as needed
Timeline
FACILITIES USE COORDINATOR AND OPERATIONS ASSOC.
Downingtown Area School District
07.2022 - Current
TRANSPORTATION ASSISTANT
Downingtown Area School District
11.2014 - 07.2022
MARKETING AND PUBLIC RELATIONS ADMINISTRATOR
University Services
04.1994 - 04.2014
ENGLISH LITERATURE/INTERNATIONAL RELATIONS -
Oxford University
BACHELOR OF ARTS (B.A.) IN SOCIAL SCIENCE/PSYCHOLOGY -
NYU/King's College Campus
BACHELOR OF ARTS (B.A.) IN SOCIAL WORK/INTERNATIONAL RELATIONS -
Eastern University
Similar Profiles
Michele RuzziMichele Ruzzi
Special Education Teacher at Downingtown Area School DistrictSpecial Education Teacher at Downingtown Area School District
Robert CressmanRobert Cressman
Senior IT and Communications Technician at Downingtown Area School DistrictSenior IT and Communications Technician at Downingtown Area School District
Kelly SarroKelly Sarro
Full Day Kindergarten Aide at Downingtown Area School DistrictFull Day Kindergarten Aide at Downingtown Area School District
Meghan StefanoskyMeghan Stefanosky
Kindergarten Teacher at Downingtown Area School DistrictKindergarten Teacher at Downingtown Area School District
Kylee WorrellKylee Worrell
Retail Sales Associate at Kitchen Kettle VillageRetail Sales Associate at Kitchen Kettle Village