Summary
Overview
Work History
Education
Skills
Timeline
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Mary Ann Hennessey

Erlanger,KY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience

Work History

Enterprise Accounting Operation Specialist

Total Quality Logistics Inc.
Cincinnati, Ohio
10.2021 - Current
  • Perform weekly audit of customer accounts for accounting department. Then send for payment or determine if account needs further review.
  • Collected, arranged and input information into database system.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets
  • Worked with customers to understand needs and provide excellent service
  • Used Microsoft Word and other software tools to create documents and other communications
  • Prepared variety of different written communications, reports and documents
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Maintained excellent attendance record, consistently arriving to work on time
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Manager

Beauty Systems Group
Florence , KY
07.2006 - 10.2021
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

Education

Some College (No Degree) - Business Administration And Management/Accounting

Interactive Learning Systems
Florence, KY

Skills

  • Critical Thinking
  • Excellent Verbal Communication Skills
  • Active Listening
  • Complex Problem-Solving
  • Assessing Training Needs
  • Account Auditing
  • Personnel Scheduling
  • Customer Relationship Management
  • Information Systems
  • Inventory Management
  • Improvement Plans
  • Payment Processing
  • Clerical Support
  • Technical Knowledge
  • Customer Retention

Timeline

Enterprise Accounting Operation Specialist

Total Quality Logistics Inc.
10.2021 - Current

Manager

Beauty Systems Group
07.2006 - 10.2021

Some College (No Degree) - Business Administration And Management/Accounting

Interactive Learning Systems

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Mary Ann Hennessey