Mary Ann Holmes
Houlton,ME
Summary
Respected professional with experience in coding, maintaining medical charts and improving patient documentation. Smart Health Information Management Director driven to resolve issues and conflicts effectively while remaining calm in all types of situations. Offering decision- making, leadership and communication talents.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Health Information Management Manager
Houlton Regional Hospital
12.2020 - Current
- Ensured compliance with HIPAA regulations by developing and enforcing strict confidentiality policies for handling sensitive patient information.
- Led team of health information management professionals to achieve department goals while maintaining a positive work environment.
- Enhanced efficiency in records management by streamlining processes, resulting in reduced retrieval times and increased accessibility for healthcare providers.
- Streamlined release-of-information processes for patients while safeguarding their privacy rights according to federal guidelines.
- Work closely with Inpatient and Outpatient coders to ensure coding accuracy with auditing and productivity
- Collaborated with other department supervisors to create interdisciplinary teams focused on improving patient care through shared knowledge and expertise.
- Coordinated continuing education opportunities for staff members, promoting professional growth and ensuring up-to-date knowledge on industry trends and best practices.
Office Manager
Dr. Chester Husted
07.1989 - 03.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Controlled finances to lower costs and keep business operating within budget.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Education
Certified Procedural Coder - Coding
American Academy of Professional Coders
Salt Lake City, UTCertified Documentation Outpatient Expert - CDI
American Academy of Professional Coders
Salt Lake City, Ut12.2021
Associate of Arts - Medical Secretary
Northern Maine Community College
Presque Isle, ME05.1986
Skills
- Charge Entry Competence
- CPT coding knowledge
- ICD-10 Proficiency
- HIPAA compliance awareness
- Certified Documentation Outpatient Expert
Affiliations
- American Academy of Professional Coders
Certification
- CPC - Certified Professional Coder
- Certified Documentation Outpatient Expert
Timeline
Health Information Management Manager
Houlton Regional Hospital
12.2020 - Current
Office Manager
Dr. Chester Husted
07.1989 - 03.2020
Certified Procedural Coder - Coding
American Academy of Professional Coders
Certified Documentation Outpatient Expert - CDI
American Academy of Professional Coders
Associate of Arts - Medical Secretary
Northern Maine Community College
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