MARY ANN T. LAZARO
Flushing,USA
Summary
Highly adept Administrative Supervisor with noteworthy experience in managing administrative tasks, personnel supervision, and operational coordination. Proven skills in workflow optimization, policy implementation, and team leadership. Instrumental in streamlining office procedures to enhance efficiency and improve productivity. Consistently successful in fostering positive work environments and promoting professional development among staff members.
Overview
18
18
years of professional experience
Work History
Administrative Nursing Supervisor
Flushing Hospital Medical Center
Flushing, NY
11.2021 - Current
- Provided administrative oversight of nursing staff, ensuring compliance with policies and procedures.
- Oversaw the scheduling of nursing personnel to ensure adequate coverage at all times.
- Implemented training programs for new and existing nursing staff.
- Conducted annual performance evaluations for nursing staff members.
- Facilitated communication between management and nursing personnel to ensure efficient operations.
Clinical Quality Improvement Specialist
LIJ Forest Hills Hospital
Foresthill, NY
11.2017 - 01.2024
- Analyzed data from multiple sources including medical records, surveys, and interviews to identify areas for improvement.
- Created reports on performance metrics to ensure compliance with relevant regulations.
- Collaborated with health care providers, administrators, and other stakeholders to develop strategies for improving clinical processes and procedures.
- Participated in root cause analysis investigations as part of incident management system process reviews.
- Ensured compliance with regulatory standards such as Joint Commission accreditation requirements.
- Evaluated effectiveness of interventions by tracking trends in patient outcomes over time.
- Coordinated training programs designed to increase awareness among healthcare professionals about current quality initiatives.
- Facilitated communication between departments within the organization regarding matters related to clinical quality improvement.
Stroke Coordinator/Quality Assurance Coordinator
SBH Health System
Bronx, NY
10.2015 - 11.2017
- Conducted assessments of stroke patients to monitor progress and determine appropriate interventions.
- Coordinated with physicians, nurses, social workers, and other healthcare professionals on the care plan for stroke patients.
- Facilitated support groups for individuals who have experienced a stroke or are caring for someone who has had one.
- Developed protocols for responding quickly and effectively to acute strokes within the hospital setting.
- Developed and implemented stroke patient education programs.
Stroke Coordinator
Jamaica Hospital Medical Center
09.2014 - 11.2015
- Developed and implemented stroke patient education programs.
- Conducted assessments of stroke patients to monitor progress and determine appropriate interventions.
- Coordinated with physicians, nurses, social workers, and other healthcare professionals on the care plan for stroke patients.
- Created a system for tracking outcomes of stroke patients in order to identify areas for improvement.
- Provided instruction on symptom management and prevention techniques to stroke survivors and their families.
- Monitored current treatments for strokes, including medications, physical therapy, speech therapy, occupational therapy.
- Collaborated with community organizations to promote awareness about stroke prevention and rehabilitation services available.
- Assisted with research projects related to improving quality of life after a stroke.
Emergency RN Staff
Jamaica Hospital Medical Center
06.2006 - 09.2014
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Assessed patient health and developed individualized care plans accordingly.
- Performed physical examinations and assessments of patients' medical histories.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Carried out physician orders regarding tests or medication administration accurately and safely.
Education
24 units of education -
GOVERNOR ANDRES PASCUAL COLLEGE
01.2005
Master of Arts - Nsg Administration
UNIVERSITY CITY OF MANILA
01.2004
BS - Nursing
CHINESE GENERAL COLLEGE OF NURSING
01.2000
Skills
- Hospital procedures expertise
- Case Management
- Patient Care
- Clinical Leadership
- Staffing oversight
- Quality Improvement
- Staff Scheduling
- Patient Care Monitoring
- Patient care improvement
- Risk Management
- Problem Identification
- Performance Metrics
- Electronic Medical Record Software
- Facility Oversight
Timeline
Administrative Nursing Supervisor
Flushing Hospital Medical Center
11.2021 - Current
Clinical Quality Improvement Specialist
LIJ Forest Hills Hospital
11.2017 - 01.2024
Stroke Coordinator/Quality Assurance Coordinator
SBH Health System
10.2015 - 11.2017
Stroke Coordinator
Jamaica Hospital Medical Center
09.2014 - 11.2015
Emergency RN Staff
Jamaica Hospital Medical Center
06.2006 - 09.2014
24 units of education -
GOVERNOR ANDRES PASCUAL COLLEGE
Master of Arts - Nsg Administration
UNIVERSITY CITY OF MANILA
BS - Nursing
CHINESE GENERAL COLLEGE OF NURSING
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