MaryAnn Lervik
Morgan Hill,CA
Summary
Last eight years of public transportation and services. Over 22 years of retail experience; three years in management and staff training. Exceptional customer service, oral and written communication skills. Strong attention to detail, organization and problem solving abilities. Efficient at multi-tasking and adhering to strict deadlines. Skilled in POS, recordkeeping, payroll, general office and computer operations, email, internet. Dependable and conscientious with lengthy and steady work history. Eager to learn and tackle challenges. Effective working independently and a as contributing member.
Overview
42
42
years of professional experience
Work History
Driver Sales Representative
Ford Store Morgan Hill
Morgan Hill, CA
12.2017 - Current
- Conducted pre-trip inspections prior to departure.
- Efficiently use GPA as needed.
- Adhered to company policies and procedures related to safety.
- Deliver documents for signatures, such as contracts, bills of lading, and DMV forms.
- Keep detailed expense reports, including gas, tolls, etc.
Driver
Uber
San Jose, CA
03.2017 - 12.2019
- Managed time efficiently when making multiple stops along designated routes.
- Assisted passengers with loading and unloading their luggage
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
Assistant Store Manager
Walmart Corporation
Lihue, HI
06.2011 - 06.2013
- Supervise seven store departments, with a staff of forty-five employees, which includes yearly reviews, promotions, and raises.
- Received, inspected, and released the semi-truck deliveries at the docks.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Oversaw daily cash-handling procedures, access to safes, and Loomis depositing.
- Write and file accident reports for the corporation.
- Lock down the store, and set security alarms when needed.
Overnight Manager
Safeway Corporation
Kapaa, HI
06.2007 - 06.2011
- Provided support services, such as cashiering, and stocking shelves overnight.
- Collaborated with vendors to coordinate delivery schedules for supplies arriving after hours at the dock.
- Verify cash deposits in Booth.
- Load and unload freight with a forklift.
- Responded quickly to emergency situations such as power outages or equipment malfunctions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Food Clerk
Safeway Corporation
Morgan Hill, CA
04.1991 - 06.2007
- Operate the cash register, handling cash, credit, debit, EBT, and WIC transactions accurately and with efficiency.
- Performed opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer.
- Prepare or verify bank deposits for Booth.
- Received orders from vendors at the dock.
- Price changes or corrections, including weekly adds, and printing signs.
- Replenished merchandise on shelves as needed to ensure adequate inventory levels were maintained.
- Located products for customers and provided suitable alternatives when needed.
- The computer-based training for new hires was conducted as needed. Include supplies for new uniforms.
Vice President
Custom Sheet Metal
San Jose, CA
07.1983 - 03.1993
- Oversee the operations of Precision Sheetmetal Shop.
- Purchase equipment, sheet metal supplies, including scheduling vendor processes.
- Office operations: hiring employees, payroll, and quarterly taxes.
- Drive to companies to hold meetings with engineers on specification issues.
- Drop-offs and deliveries as needed.
Education
Business Technology Education Certificate
Kauai Community College
Lihue, HI06-2011
San Jose State University
San Jose, CA06-1974
Associate of Arts - Liberal Arts
West Valley College
Saratoga, CA06-1974
Skills
- Reliability and punctuality
- Territory management
- Cash handling proficiency
- Strong sales acumen
- Team support
- Client relations
- Safe vehicle operations
- Service management
Affiliations
- Enjoy gardening, the beach, and being outdoors whenever possible.
References
References available upon request.
Timeline
Driver Sales Representative
Ford Store Morgan Hill
12.2017 - Current
Driver
Uber
03.2017 - 12.2019
Assistant Store Manager
Walmart Corporation
06.2011 - 06.2013
Overnight Manager
Safeway Corporation
06.2007 - 06.2011
Food Clerk
Safeway Corporation
04.1991 - 06.2007
Vice President
Custom Sheet Metal
07.1983 - 03.1993
Business Technology Education Certificate
Kauai Community College
San Jose State University
Associate of Arts - Liberal Arts
West Valley College
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