Maryann Magee
Highland
Summary
Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.
Overview
16
16
years of professional experience
Work History
Receptionist/Dispatcher
Erichsen's Auto Inc
Highland
03.2021 - 02.2025
- Coordinated and dispatched tow trucks to respond to customer requests for roadside assistance
- Managed a high volume of incoming calls, efficiently prioritizing and assigning jobs based on urgency and availability of resources
- Maintained accurate records of all service requests, including customer information, vehicle details, and location data
- Communicated with customers to provide updates on estimated arrival times and any delays or changes in service plans
- Collaborated with tow truck drivers to ensure efficient routing and minimize response times
- Utilized GPS tracking systems to monitor the location of tow trucks in real-time for optimal resource allocation
- Coordinated with law enforcement agencies, insurance companies, and other stakeholders as necessary during accident recoveries or impoundments
- Ensured compliance with all safety regulations related to towing operations including proper securing techniques
- Served as point-of-contact for customers, providing accurate and timely information regarding services, pricing, and policies
- Greeted and welcomed visitors, providing a positive first impression of the company
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
Cleaner
Wellborn Cabinet
Ashland
08.2015 - 10.2016
- I worked in the face frame department. I started by cleaning the glue from the corners of the frames after assembly.
- Moved to operating machines and preparing parts for assembly.
- I collected and processed all parts needed for assembly.
- And loaded the tables for the builders to assemble.
- When my dept finished our work, I would help in other depts that were backed up.
Assistant Manager
Payless Shoe Source
Fort Smith
11.2008 - 01.2012
- Open/close the store, train new employees, run the register while greeting all customers that enter the store.
- Help customers find what they are looking for and ensure they have the correct size.
- Receive and process shipment and get out on the floor as soon as possible.
- Set the new sales and displays.
- Good customer service skills.
- Common sense.
Education
High school -
Wallkill Senior High school
Wallkill, NY01.2002
Skills
- Graphic Arts
- Photography
- Retail Management
- Customer Service
- Receptionist
- Machinery operation
Timeline
Receptionist/Dispatcher
Erichsen's Auto Inc
03.2021 - 02.2025
Cleaner
Wellborn Cabinet
08.2015 - 10.2016
Assistant Manager
Payless Shoe Source
11.2008 - 01.2012
High school -
Wallkill Senior High school