MARY ANN MARTINEZ
San Antonio,TX
Summary
Detail-oriented professional with strong billing accuracy and claims processing skills. Experienced in insurance verification and financial coordination, enhancing operational efficiency and improving patient satisfaction.
Overview
1
1
Language
23
23
years of professional experience
Work History
Revenue Cycle Assistant
Christus Ambulatory Central Billing Office
San Antonio, Texas
09.2022 - Current
- Assisted in processing insurance claims and verifying patient eligibility.
- Coordinated with the finance team to ensure timely claim submissions.
- Managed patient billing inquiries and resolved account discrepancies.
- Communicated with patients regarding billing statements and payment options.
- Streamlined workflows to enhance the efficiency of billing operations.
- Updated patient records and maintained accurate documentation in systems.
- Developed positive relationships with internal customers through effective communication techniques.
Medical Billing Assistant
Dermatology San Antonio
San Antonio, Texas
01.2020 - 07.2022
- Processed medical billing claims for dermatology services efficiently.
- Verified insurance coverage and eligibility for medical services rendered.
- Monitored claim status and followed up on outstanding payments to ensure timely processing.
- Performed follow-up on unpaid or rejected claims with insurance providers.
- Investigated denials from insurance carriers, resubmitting claims to maximize reimbursement potential.
- Submitted appeals to insurance companies when necessary.
- Worked closely with other departments such as clinical staff, administrative staff, and finance department personnel to resolve any issues related to billing.
Medical Front Office Coordinator
Mohs Skin Cancer Surgery of South TX
San Antonio, Texas
09.2003 - 11.2020
- Managed patient scheduling and appointment coordination for skin cancer surgery.
- Organized patient records and maintained confidentiality of sensitive information.
- Processed insurance claims and verified patient coverage details.
- Facilitated effective communication between patients and medical staff.
- Assisted with billing inquiries and resolved discrepancies efficiently.
- Coordinated follow-up appointments and ensured timely care delivery.
- Assigned ICD-10 diagnostic codes to medical records for proper billing and reimbursement.
- Maintained accurate patient records in electronic health record system.
- Processed referrals from primary care physicians to specialists.
- Managed administrative tasks related to patient visits including obtaining authorizations from insurance companies prior to treatment.
Education
Certificates - Medical Billing And Coding, Medical Terminology
Palo Alto College
San Antonio, TX05-2014
Skills
- Claims processing
- Insurance verification
- Billing accuracy
- Patient documentation
- Financial coordination
- Medicare regulations
- Analyzing claims
- Statement review
- Debt collection procedures
- Data entry
- Administrative support
- Billing accuracy
Languages
Spanish
Professional
Timeline
Revenue Cycle Assistant
Christus Ambulatory Central Billing Office
09.2022 - Current
Medical Billing Assistant
Dermatology San Antonio
01.2020 - 07.2022
Medical Front Office Coordinator
Mohs Skin Cancer Surgery of South TX
09.2003 - 11.2020
Certificates - Medical Billing And Coding, Medical Terminology
Palo Alto College