Mary Ann Means
Tucson,AZ
Summary
Dynamic professional with strong problem-solving skills and a commitment to continuous learning. Excellent communication abilities drive team success and foster collaboration, leading to positive results through innovative thinking. Eager to embrace new challenges and advance organizational objectives with dedication and enthusiasm. Proven adaptability ensures readiness to thrive in fast-paced environments and contribute meaningfully to team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Provider Network Manager
Optum Health
Tucson, AZ
01.2019 - Current
- Recruit and contract new providers
- Support Optum network providers so they achieve their target incentive goals in quality and risk adjustment
Adjunct Faculty Coding Instructor
Pima Community College
Tucson, AZ
01.2018 - 01.2021
- Created all course content
- Educated medical assistant students on medical documentation and coding
Medicare Consultant
Optum Insight
Tucson, AZ
01.2018 - 01.2019
- Support providers with risk adjustment incentive program
- Conduct chart review and coding education
- Review monthly reports to identify areas for improvement
Risk Adjustment Educator
CareMore Health Plan
Tucson, AZ
01.2014 - 01.2018
- Created training materials for medical providers
- Educated medical providers on accurate medical documentation and coding
- Conducted medical chart audits to identify areas for improvement
Risk Adjustment Coder/Educator
Arizona Community Physicians
01.2013 - 01.2018
- Spearheaded new department by developing a training curriculum for provider education
Site Coordinator
Arizona Community Physicians
Tucson, AZ
01.2006 - 01.2013
- Managed a busy six-provider office
- Supported providers and staff
- Facilitated staff training and development
- Delegated duties
Medical Biller
Saguaro Physicians
Tucson, AZ
01.2004 - 01.2006
- Optimized reimbursement through accurate and timely billing and follow-up
- Communicated with physicians to obtain additional information, as needed
- Effectively worked aging reports, and demonstrated proficiency by keeping past due balances under targeted goals
Education
Bachelor's Degree - Healthcare Management
Southern New Hampshire University
Manchester, NH01-2021
Skills
- Proficient in Microsoft Office
- Billing and coding proficiency
- Healthcare administration
- Experienced with NextGen EMR systems
Certification
- American Academy of Professional Coders, Salt Lake City, UT 2011-Present
- Certifications in coding, billing, and risk adjustment (CPC, CPB, CRC)
- Forensic Coding Class June 2025
- Instructor: Jacqueline Bloink
Timeline
Provider Network Manager
Optum Health
01.2019 - Current
Adjunct Faculty Coding Instructor
Pima Community College
01.2018 - 01.2021
Medicare Consultant
Optum Insight
01.2018 - 01.2019
Risk Adjustment Educator
CareMore Health Plan
01.2014 - 01.2018
Risk Adjustment Coder/Educator
Arizona Community Physicians
01.2013 - 01.2018
Site Coordinator
Arizona Community Physicians
01.2006 - 01.2013
Medical Biller
Saguaro Physicians
01.2004 - 01.2006
Bachelor's Degree - Healthcare Management
Southern New Hampshire University