Mary Ann Mendoza
Bronx,New York
Summary
Organized Physical Therapy Technician with 23 years of experience in outpatient care. Dedicated to individualized patient services and running smooth and clean office. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
3
3
Certification
Work History
Physical Therapy Technician/Medical Office Manager
Xylem Physical Therapy
01.2023 - Current
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Prepared patients to meet with physical therapists.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Inventoried supplies and ordered more for office and patient rooms.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Checked physical therapy supplies, assisting with ordering and restocking.
Physical Therapy Technician/Medical Office Manager
Mobile Physical Therapy
5000 Broadway , New York
06.2022 - 12.2022
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enforced safety procedures with all patients.
- Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.
- Maintained supply inventory by placing orders when supplies ran low.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Cleaned and organized work area and disinfected equipment after treatment.
Physical Therapist Technician
Grand Central Physical Medicine And Rehabilitation
10.2018 - 06.2022
- Communicated pertinent results, progress, or challenges to target and restore mobility for patients.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Researched and stayed abreast of current treatment modalities by attending professional development opportunities.
- Conducted clinical assessment and evaluation to determine patient needs.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Prepared patients to meet with physical therapists.
- Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
- Determined therapies, requested materials and received equipment in accordance with patient care initiatives and insurance plans.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
- Checked physical therapy supplies, assisting with ordering and restocking.
Physical Therapist Aide
Back And Body Medical PC
09.2006 - 10.2018
- Offered expert mobility assistance with physical support, wheelchairs, and other strategies.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Communicated with physicians to provide updates on patient care.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Cleaned and organized work area and disinfected equipment after treatment.
- Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to physical therapist.
Education
Bachelor of Science - Physical Therapy
Our Lady of Fatima University
Manila, Philippines12.2000
Skills
- Appointment Scheduling
- Insurance Processing
- Office Administration
- Taking Vitals
- Patient Communication
- Equipment Setup
- Cleaning and Sanitation
- Client Relations
- Treatment Preparation
- Medical Terminology
- HIPAA Compliance
- Medical Records Documentation
- HIPAA Requirements
- Patient Follow up
- Massage Therapy
- Strengthening
- Cold Therapy
- Orthopedics
- Personnel Training
- Clerical Support
- Therapeutic Exercises
- Sports Injuries
- Outpatient Therapy
- Pain Management Techniques
- Therapy Equipment Setup
- Acute and Chronic Conditions
- Post-Injury Rehabilitation
- Orthopedic Rehabilitation
- Supply Restocking
- Post-Surgery Rehabilitation
Certification
- Certified Graston Technique
- Certified Kinesiotaping
- Certified Active Release Technician
Timeline
Physical Therapy Technician/Medical Office Manager
Xylem Physical Therapy
01.2023 - Current
Physical Therapy Technician/Medical Office Manager
Mobile Physical Therapy
06.2022 - 12.2022
Physical Therapist Technician
Grand Central Physical Medicine And Rehabilitation
10.2018 - 06.2022
Physical Therapist Aide
Back And Body Medical PC
09.2006 - 10.2018
Bachelor of Science - Physical Therapy
Our Lady of Fatima University