Summary
Overview
Work History
Education
Skills
Timeline
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Maryann Miller

Summary

Talented kitchen leader offer over 16 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Overview

27
27
years of professional experience

Work History

Kitchen Lead

Compass Group USA
08.2007 - Current
  • Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
  • Increased employee productivity by providing ongoing training and performance feedback for kitchen staff members.
  • Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
  • Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained new staff on food preparation and safety procedures.
  • Followed food safety practices and sanitation guidelines.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.

Co-Manager

Wendy's International
03.1997 - 05.2007
  • Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
  • Streamlined operational processes for increased efficiency, leading to reduced costs and improved customer experience.
  • Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
  • Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store.
  • Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
  • Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Performed regular reviews assessing each employee's performance and developed improvement plans.
  • Approved regular payroll submissions for employees.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Defined clear targets and objectives and communicated to other team members.

Education

High School Diploma -

Pontiac Northern
Pontiac, MI
06.1995

Skills

  • Hygiene Practices
  • Food Presentation
  • Food Preparation
  • Allergy Awareness
  • Food Safety Compliance
  • Kitchen Organization
  • Sanitation Standards
  • Customer Service
  • Inventory Management
  • Cash Register Operation
  • Cleaning and Sanitation
  • ServSafe Certification
  • Safe Food Handling
  • Kitchen Management
  • Staff Supervision

Timeline

Kitchen Lead

Compass Group USA
08.2007 - Current

Co-Manager

Wendy's International
03.1997 - 05.2007

High School Diploma -

Pontiac Northern

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Maryann Miller