Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mary Ann Mott-Schnor

Niceville

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Home Maker/Guardian

Myself
Niceville
04.2023 - Current
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Owner/Manager/Bookkeeper

Wing Rental's LLC
Niceville
05.2020 - Current
  • Oversaw customer service interactions and resolved rental inquiries.
  • Coordinated maintenance schedules for rental property.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Reviewed legal documents related to business operations.
  • Oversaw financial management, including budgeting and expense tracking for profitability.
  • Implemented safety protocols to ensure compliance with industry regulations and standards.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

CNA

Fort Walton Rehabilitation Center
Fort Walton Beach
08.2024 - 10.2024
  • Monitored vital signs and reported changes to nursing staff.
  • Assisted patients with daily living activities and personal hygiene.
  • Maintained cleanliness and organization of patient care areas.
  • Documented patient care and observations in electronic health records.
  • Collaborated with healthcare team to develop care plans for patients.
  • Provided emotional support and companionship to patients during recovery.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Transported residents within the facility as needed.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Collected specimens from patients for laboratory testing purposes.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.

Home Health CNA

Bobby Murphy and Jane Murphy-Wofford
Fort Walton Beach
12.2021 - 11.2022
  • Assisted patients with daily living activities and personal hygiene.
  • Provided companionship and emotional support to patients.
  • Documented patient care accurately and maintained records.
  • Monitored vital signs and reported changes to healthcare team.
  • Educated patients and families on healthcare needs and services.
  • Collaborated with nursing staff to develop care plans.
  • Performed light housekeeping duties including laundry, dusting, vacuuming and meal preparation.
  • Provided emotional support to family members during difficult times.
  • Measured and recorded food and fluid intake and output levels for each patient.
  • Administered medications according to physician instructions and monitored patient response.
  • Instructed families on proper care techniques for their loved ones at home.
  • Organized medical supplies in order to ensure they are available when needed.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Distributed drinking water and nourishment to residents.

CNA

Superior Residence of Niceville
Niceville
02.2019 - 12.2020
  • Documented patient care and observations in electronic health records.
  • Collaborated with healthcare team to develop care plans for patients.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Monitored vital signs and reported changes to nursing staff.
  • Maintained cleanliness and organization of patient care areas.
  • Communicated effectively with families regarding patient needs and updates.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Transported residents within the facility as needed.
  • Monitored food intake and output as directed by nursing staff.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Assisted residents in preparing for activities and social programs.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Collected specimens from patients for laboratory testing purposes.

Home Health CNA

Karl Schnor
Niceville
11.2019 - 05.2020
  • Assisted patients with daily living activities and personal hygiene.
  • Monitored vital signs and reported changes to healthcare team.
  • Provided companionship and emotional support to patients.
  • Educated patients and families on healthcare needs and services.
  • Ensured safety protocols were followed during patient care activities.
  • Performed light housekeeping duties including laundry, dusting, vacuuming and meal preparation.
  • Transported patients to doctor appointments or other destinations when needed.
  • Reported any incidents or accidents that occur while providing care to the appropriate authority immediately.
  • Developed positive relationships with clients through active listening skills.
  • Encouraged independence among clients while helping them maintain their dignity.
  • Kept updated documentation of client progress notes in an organized manner.
  • Helped with physical therapy exercises prescribed by a physician or therapist.
  • Administered medications according to physician instructions and monitored patient response.
  • Helped residents walk with or without self-help devices.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Distributed drinking water and nourishment to residents.

CNA Lead

Manor of Blue Water Bay
Niceville
02.2017 - 01.2019
  • Documented patient care activities accurately in electronic health records system.
  • Participated in team meetings to discuss resident care strategies and improvements.
  • Provided emotional support to residents through companionship and active listening skills.
  • Supported mobility by assisting residents with walking, transferring, and positioning safely.
  • Communicated effectively with residents, families, and team members regarding care plans.
  • Maintained a clean and safe environment for residents through regular sanitation practices.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Documented patient care services by charting in designated areas.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Monitored food intake and output as directed by nursing staff.
  • Transported residents within the facility as needed.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Used mobility devices to transport patients.
  • Distributed drinking water and nourishment to residents.
  • Assisted residents in preparing for activities and social programs.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Documented activities and recorded information in EMR system.
  • Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Collected specimens from patients for laboratory testing purposes.

Home Health Aide/Caregiver

Mary and Joseph Foskey
DeLand
08.2013 - 07.2015
  • Assisted clients with personal care and daily living activities.
  • Monitored client health by recording vital signs and symptoms.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medications according to prescribed schedules and guidelines.
  • Coordinated with healthcare professionals to implement care plans effectively.
  • Maintained a clean and safe environment for clients at home.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Educated clients and families on health management practices and resources.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Prepared meals and snacks according to prescribed diets.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

Home Health Aide/Caregiver

Nicholas Saum
DeLand
06.2011 - 05.2013
  • Provided companionship and emotional support to enhance client well-being.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted clients with personal care and daily living activities.
  • Monitored client health by recording vital signs and symptoms.
  • Prepared meals and snacks according to prescribed diets.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

Medical Assistant/Phlebotomist

Atlantic Urological Associates
DeLand
02.2011 - 06.2012
  • Prepared examination rooms by sanitizing equipment and organizing supplies.
  • Conducted vital sign checks and recorded measurements for physician review.
  • Assisted healthcare providers with patient examinations and treatment procedures.
  • Managed patient records using electronic health record systems for accuracy.
  • Educated patients on medication usage and post-treatment care instructions.
  • Scheduled patient appointments and coordinated follow-up care for ongoing treatments.
  • Supported insurance verification processes to ensure patient coverage eligibility.
  • Collaborated with nursing staff to streamline daily operational workflows effectively.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Collected samples from patients for laboratory testing purposes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Scheduled appointments for patients via phone and in person.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Assisted back office patient processes to reduce office wait times.
  • Ensured compliance with safety protocols and infection control measures.

Home Health Aide/Caregiver

William Snyder Jr.
DeLand
01.2009 - 06.2012
  • Monitored client health by recording vital signs and symptoms.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medications according to prescribed schedules and guidelines.
  • Coordinated with healthcare professionals to implement care plans effectively.
  • Educated clients and families on health management practices and resources.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Prepared meals and snacks according to prescribed diets.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

Medical Assistant/Phlebotomy Intern

Crescent City/Inter-Lachen Urgent Care
Crescent City
10.2010 - 01.2011
  • Assisted healthcare providers with patient examinations and procedures.
  • Prepared and maintained examination rooms for patient visits.
  • Administered medications and vaccines as instructed by physicians.
  • Managed patient records using electronic health record systems.
  • Scheduled appointments and coordinated follow-up care for patients.
  • Educated patients on treatment plans and preventive care practices.
  • Collected vital signs and conducted initial patient assessments.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Documented notes during patient visits.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Assisted back office patient processes to reduce office wait times.
  • Supported inventory management by tracking supplies and restocking as needed.
  • Communicated effectively with patients to ease anxiety during procedures.
  • Provided phlebotomy services according to established standards and practices.

Medical Records Clerk

Florida Hospital
Daytona Beach
2008 - 2009
  • Processed incoming medical records requests from healthcare providers and patients.
  • Maintained confidentiality of sensitive patient information in compliance with regulations.
  • Assisted staff in retrieving and updating electronic health records efficiently.
  • Organized patient records and ensured accurate filing within the digital system.
  • Scanned and indexed paper documents into the hospital's electronic records system.
  • Trained new clerks on procedures for handling medical record requests properly.

Home Health Aide

Charlie Salisbury
DeLand
06.1996 - 02.2002
  • Monitored clients' health status and reported changes to healthcare professionals.
  • Assisted clients with daily living activities and personal hygiene.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medications as directed by healthcare providers.
  • Collaborated with families to address client needs and concerns.
  • Coordinated transportation for clients to medical appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Helped client with medication self-administration.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .

Education

NHA - Medical Assistant

Express Training Services
Destin, FL
10-2022

NHA Certificate - Phlebotomy

Express Training Services
Destin, FL
05-2022

CNA/HHA - Medical

Patty Mac
DeLand, FL
10-2013

N/A - Medical

Florida Tech. College
DeLand, FL
08-2011

Graduate Certificate - Medical Assistant/Phlebotomy/EKG/EGG

Angeley Tech. College
DeLand, FL
10-2010

High School Diploma -

DeLand High School
DeLand, FL
05-1992

Skills

  • Patient care
  • Vital sign monitoring
  • Medication administration
  • Electronic health records
  • Care plan development
  • Customer service
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Computer skills
  • Dependable and responsible
  • Project planning
  • Active listening
  • First Aid/CPR
  • Multitasking Abilities
  • Conflict resolution
  • Leadership

Accomplishments

  • I have received multiple awards for going above and beyond my roll as CNA
  • I have received employee of the month multiple times as a CNA and MA

Certification

  • CNA #347385 Control #2036638 06/01/2024-05/31/2026
  • MA #N4N8Q6J7 10/02/2022-10/02/2026
  • Phl. #B9N3X2D6 05/12/2022-05/12/2026

Timeline

CNA

Fort Walton Rehabilitation Center
08.2024 - 10.2024

Home Maker/Guardian

Myself
04.2023 - Current

Home Health CNA

Bobby Murphy and Jane Murphy-Wofford
12.2021 - 11.2022

Owner/Manager/Bookkeeper

Wing Rental's LLC
05.2020 - Current

Home Health CNA

Karl Schnor
11.2019 - 05.2020

CNA

Superior Residence of Niceville
02.2019 - 12.2020

CNA Lead

Manor of Blue Water Bay
02.2017 - 01.2019

Home Health Aide/Caregiver

Mary and Joseph Foskey
08.2013 - 07.2015

Home Health Aide/Caregiver

Nicholas Saum
06.2011 - 05.2013

Medical Assistant/Phlebotomist

Atlantic Urological Associates
02.2011 - 06.2012

Medical Assistant/Phlebotomy Intern

Crescent City/Inter-Lachen Urgent Care
10.2010 - 01.2011

Home Health Aide/Caregiver

William Snyder Jr.
01.2009 - 06.2012

Home Health Aide

Charlie Salisbury
06.1996 - 02.2002

Medical Records Clerk

Florida Hospital
2008 - 2009

NHA - Medical Assistant

Express Training Services

NHA Certificate - Phlebotomy

Express Training Services

CNA/HHA - Medical

Patty Mac

N/A - Medical

Florida Tech. College

Graduate Certificate - Medical Assistant/Phlebotomy/EKG/EGG

Angeley Tech. College

High School Diploma -

DeLand High School

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