Maryann Padilla
Summary
Ambitious Medical Student with exceptional skills in patient interviewing and assessment. Knowledge of anatomy and physiology with an understanding of medical terminology. Strong leadership abilities with a passion for learning new tasks and concepts. Excellent communication, interpersonal and organizational talents.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Worker
Wienerschnitzel
11.2020 - 07.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked well in a team setting, providing support and guidance.
Food Service Worker
McDonald's Restaurant
11.2021 - 06.2022
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Collaborated with team members to complete orders
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
Retail Sales Associate
DD's Discount
09.2022 - 06.2023
- Assisted with budget preparations by handling accounts, depositing checks and maintaining ledgers.
- Provided exceptional customer service by answering customer concerns and forwarding messages.
- Arranged in-store displays for maximum customer appeal and consistent sales.
- Greeted clients with enthusiasm
- Worked as a cashier providing substantial customer service, maintaining a continuously high level of productivity.
Call Center Agent
Bank Of America
03.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Educated customers on company systems, form completion, and access to services.
Education
High School Diploma -
Tornillo High School
Tornillo, TX06.2022
Associates - Medical Assistant
Southwest University
El Paso, TX10.2023
Skills
- Information Updates
- Inbound Customer Calls
- Payment Processing
- Active Listening
- Cash Register Operations
- Crew Training
- Vitals
- Injections
- Blood Draws
Languages
English
Full Professional
Spanish
Limited Working
Certification
- CET - EKG Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Call Center Agent
Bank Of America
03.2023 - Current
Retail Sales Associate
DD's Discount
09.2022 - 06.2023
Food Service Worker
McDonald's Restaurant
11.2021 - 06.2022
Food Service Worker
Wienerschnitzel
11.2020 - 07.2021
High School Diploma -
Tornillo High School
Associates - Medical Assistant
Southwest University
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