Rental Sales Agent
Dollar Thrifty Car Rental
Romulus, Michigan
05.2010 - 11.2015
- Managed customer inquiries and resolved issues through effective communication.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Utilized CRM software to track interactions and maintain accurate customer records.
- Conducted product demonstrations and provided detailed information to clients.
- Assisted in developing promotional materials to support sales initiatives.
- Implemented feedback systems to gather client insights for service improvement.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.