MaryAnn Perez
Administrative Assistant
Staten Island,NY
Summary
Organized Administrative assistant with more than ten years of experience handling clerical and bookkeeping tasks. Diligent and punctual individual, Career-minded individual with talents in handling routine administrative tasks, including preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. r Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Short-term Contracts
Brooklyn, NY
06.2019 - 07.2020
- Short-Term WFH Contracts done During COVID 19, Provided comprehensive administrative support for executive-level staff.
- Supported complex, deadline-driven operations, and resolved issues.
- Coordinated orientation for all new employees.
- Developed and maintained administrative process to achieve organizational objectives as well as to improve accuracy and efficiency.
- Completed daily reports for various information such as Census and staff hours.
- Performed collection calls on delinquent accounts and attempted to collect and work out payment arrangements.
- Utilized excellent communication and customer service skills.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Administrative Assistant
Adams European
Brooklyn, NY
02.2016 - 01.2020
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Liaised between internal and external stakeholders to provide updated project status and performance reports.
- Answered multi-lined phones.
- Taking are of the office and making sure it runs smoothly.
- Organized weekly staff meetings and logged minutes for corporate records.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Created PowerPoint presentations for business development purposes.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Arranged rapid office equipment repair and maintenance with vendors.
Office Administrative Assistant
CPA Advisory Group
Staten Island, NY
12.2002 - 04.2018
- Received and screened high volume of internal and external communications.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Drafted meeting agendas supplied advance materials and executed follow-up for meetings and team conferences.
- Managed multi-lined telephones.
- Bookkeeping and accounts receivable.
- Customer service.
- Office management.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Recorded expenses and maintained accounting records.
Education
Office 365 web apps certification in Business Administration -
Alison
Associates - Business Administration
Certificate Microsoft Office and Bookkeeping - undefined
Miller-Motte College
High school diploma - undefined
Staten Island of The City University of New York
Skills
Office administration
Timeline
Administrative Assistant
Short-term Contracts
06.2019 - 07.2020
Administrative Assistant
Adams European
02.2016 - 01.2020
Office Administrative Assistant
CPA Advisory Group
12.2002 - 04.2018
High school diploma - undefined
Staten Island of The City University of New York
Certificate Microsoft Office and Bookkeeping - undefined
Miller-Motte College
Associates - Business Administration
Office 365 web apps certification in Business Administration -
Alison
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