MARYANN RAMIREZ
HORIZON CITY,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Supervisor
Fred Loya Insurance Company
El Paso , TX
10.2021 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Directed and supervised team of 30 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Evaluated employee performance through periodic reviews and documented results accordingly.
Retail Worker
TJ Max
El Paso, TX
05.2021 - 10.2021
- Maintained an organized store environment by restocking shelves and organizing displays.
- Operated cash register to process payments from customers accurately and efficiently.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Cashier
Academy Sports + Outdoors
El Paso, TX
09.2019 - 02.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
Education
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX01-2024
Skills
- Problem-Solving
- Decision-Making
- Reliability
- Team Collaboration
- Multitasking
- Self Motivation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Supervisor
Fred Loya Insurance Company
10.2021 - Current
Retail Worker
TJ Max
05.2021 - 10.2021
Cashier
Academy Sports + Outdoors
09.2019 - 02.2021
Associate of Arts - Criminal Justice
El Paso Community College
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