Talented Executive Director experienced in developing and managing staff, budgets and programs to achieve results. Offering several years of experience at executive level. Applies skills in strategic planning, marketing, leadership, budgeting and financial planning, fundraising and event planning, mentoring, and training to motivate organization's members in meeting organizational mission and program goals. Successfully raises public awareness about community-based programs and services. Demonstrated leadership, planning, and problem-solving abilities focused on delivering robust, performance-oriented strategies to meet current and expected demands.
Overview
25
25
years of professional experience
Work History
Executive Director
Scituate Animal Shelter Of Massachusetts
Scituate, MA
09.2016 - 06.2024
Developed marketing strategies to promote the organization's mission throughout the community.
Developed and implemented strategic plans to ensure organizational growth and development.
Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
Created a collaborative environment that fosters innovation and encourages employee engagement.
Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
Provided oversight of all departments to ensure compliance with established policies and procedures.
Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
Assisted in developing budgets for each departmental unit within the organization.
Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
Served as spokesperson at press conferences or interviews when needed.
Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
Coordinated special fundraising events designed to raise awareness about the organization's mission and bring in revenue of well over $100k
Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
Secured funding from public and private sources through grant writing activities or other fundraising efforts.
Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
Delivered speeches and attended industry conferences to promote company image and engage with buyers.
Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
Set organization direction and developed strategies and tactics to fulfill mission.
Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
Successfully improved employment turnover through creating incentive and training programs.
Implemented quality metrics to track business needs and lead diverse projects.
Established strategic direction and goals to accomplish objectives.
Reviewed and approved annual operating and capital budgets for company.
Informed board and committee about trends, issues and activities to facilitate policy-making.
Developed long-range plans for business growth, resulting in increase in annual sales.
Drove revenue by cultivating successful client relations.
Executed on-time, under-budget project management to adhere to project road map.
Music Teacher
Self Employed Services
Kingston, MA
06.2016 - 06.2023
Assigned pieces of music for students to practice at home, monitored progress, and provided feedback.
Organized and conducted weekly group classes to teach basic music theory and performance skills.
Instructed students on proper instrument care and maintenance techniques so they can keep their instruments in top condition throughout their career.
Created individual lesson plans for each student based on their skill level and interests in music.
Developed relationships with students, parents, staff members, and administrators to ensure the best outcomes for all involved parties.
Maintained a positive learning environment by providing encouragement and constructive criticism during lessons.
Director of Operations
Animal Rescue League of Boston
Boston, MA
03.1999 - 06.2015
Monitored inventory levels to ensure adequate stock was available at all times.
Created policies and procedures for improved workflow processes.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Ensured compliance with applicable laws, regulations, industry standards.
Analyzed data trends and identified potential risks or opportunities associated with operations.
Analyzed financial data to make informed decisions on cost savings initiatives.
Facilitated meetings with key stakeholders to discuss progress towards objectives.
Directed the operations and logistics of a multi-million dollar business.
Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
Maintained budgeting documents for accurate tracking of expenses.
Coordinated activities between different departments to ensure successful completion of projects.
Identified areas where process improvements could be made resulting in increased productivity.
Developed and implemented operational strategies to improve efficiency and reduce costs.
Developed training programs for new employees as well as existing staff members.
Managed day-to-day operations of a large staff in multiple departments.
Provided leadership and guidance to subordinate managers and supervisors.
Recognized employees for demonstrating excellent service resulting in increased company morale.
Organized and oversaw work schedules of departmental managers.
Worked with management team to develop operational goals aligned with business strategy.
Contributed to organizational strategic direction to improve products and services.
Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
Communicated clear and consistent messages regarding departmental goals to produce desired results.
Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
Established operational guidelines and identified opportunities for improvement.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Certificate in Organizational Leadership - Business Administration
Boston University
Boston, MA
01-2015
Master of Science - Organizational And Community Leadership
Duquesne University
Pittsburgh, PA
06-2014
Bachelor of Science - Cultural Anthropology
University of Massachusetts - Boston
Boston, MA
06-2003
Skills
Quality Control
Marketing
Human Resources
Stakeholder Relations
Grant Writing
Fundraising
Staff Management
Budgeting & Financial Management
Operations Management
Community Engagement
Program Management
Strategic Planning
Leadership Development
Program Leadership
Team leadership, training, and development
Human Resources Management
Media Relations
Operational planning
Business Planning
Relationship Building
Project Management
Social Media
Budgeting and financial management
Profit and loss statements
Public Speaking
Business Administration
Fundraising expertise
Affiliations
Musician
Oil painting
Acting
Avid and experienced world traveler to approximately 30 countries which gave me an education like no other about people from all walk of life helping me to work well with everyone and understand various perspective
Languages
English
Professional
Spanish
Limited
Accomplishments
Awarded "Employee of the Year" on multiple occasions at the Animal Rescue League of Boston
Several music awards
Timeline
Executive Director
Scituate Animal Shelter Of Massachusetts
09.2016 - 06.2024
Music Teacher
Self Employed Services
06.2016 - 06.2023
Director of Operations
Animal Rescue League of Boston
03.1999 - 06.2015
Certificate in Organizational Leadership - Business Administration
Boston University
Master of Science - Organizational And Community Leadership
Duquesne University
Bachelor of Science - Cultural Anthropology
University of Massachusetts - Boston
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