Summary
Work History
Education
Skills
Physical Therapy Licenses
Timeline
Generic

Mary Ann Renfro

22700 Brier Road. Brier, Wa. 98036,WA

Summary

Began career in the military as physical therapist, dedicated and highly respected Naval Officer. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of patient care. Recognized for inspiring management team members to excel and encouraging productive work environments. Experienced physical therapist with positions as staff as well as head of the physical department in settings in the states as well as overseas.

Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Enthusiastic physical therapist with the ability to be flexible in different therapy settings, with the ability to change assignments, which in the military requires moving every three years to a new duty station, a different hospital setting, and new staff. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding assessing patient care from evaluations, setting up treatment plans and goals as well as follow ups and communicating progress with family members, other health care personnel but most importantly establishing good rapport with the referring physicians.

After completing military service, continued working as a per diem physical therapist then as a traveler. Working in several states, obtaining several physical therapy state licenses throughout a seven year span including Florida, South Carolina, Wyoming, Rhode Island, Michigan, and Arizona.

With a desire to travel, desire to work with people, became a Flight Attendant. Employed 20 years flying domestic and international assignments. Highly skilled in responding to safety issues, emergency situations and remaining cool under pressure. Dedicated to exceptional customer service assisting passengers who had "special needs."

Work History

Physical Therapist (travel)

Adventist Health
St Helena, CA
09.2021 - 11.2021

Acute care at St Helena Adventist Health Hospital for 10 weeks

specializing in post op total hip and knee replacement

as well as post op cardiac surgery. Educated patients and

family members regarding treatment plans to increase functionality

and mobility training, post op exercises, safety training, post op wound

care and discharge planning. Researched and stayed abreast of current

treatment protocols on each individual case. Supported each

patient's progress, communicated with physicians and staff members

and recorded pertinent results of treatment program.

Flight Attendant

Delta Air Lines
Seattle, Wa.
01.2000 - 07.2020
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Demonstrated proper use of safety equipment, including seatbelts to inform and educate passengers prior to takeoff.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.

Physical Therapist Staff

Federal Government. VA Hospital Seattle
Seattle, WA
08.2006 - 06.2018
  • Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
  • Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
  • Interpreted results and proposed intervention plans, including short and long-range goals, frequency and duration.

Physical Therapist.

Washoe Hospital. Outpatient (Wound Clinic)
Reno, NV
11.2004 - 11.2005
  • Administered therapeutic treatment to facilitate healing of open wounds. This including assessing, debriding and applying prescribed medications and sterile dressings. Taking photos, measuring wound closures, giving feedback to referring physician as to the progress of his/her patients.
  • Demonstrated clear written and oral communications skills when working with health care professionals, patients and caregivers.
  • Diligently observed patient safety, risk management and infection control policies and procedures at all times.

Travel/Registry Physical Therapist

Therastaff
San Diego, CA
08.1991 - 12.1999
  • Evaluated patients and collected measurements to properly fit orthopedic devices and medical prostheses.

Physical Therapist

US Navy
, MD, CA., WA, Spain, Japan
01.1971 - 07.1991
  • Supervised clinical students and support staff, including certified and licensed assistants, technicians and volunteers.
  • Administered therapeutic treatments including modalities, manual therapy, exercises to ease patients' pain and facilitate healing of injuries.
  • Evaluated and treated wide range of conditions, including chronic and acute pain, disc prolapse, whiplash, dislocations, arthritis, Multiple Sclerosis, Parkinson's, stroke and neuropathies.
  • Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
  • Demonstrated clear written and oral communications skills when working with health care professionals, patients and caregivers.

Education

Master of Business - Management Information Systems

University Southern California
Los Angeles, CA
06.1985

Bachelor of Science - Physical Therapy

Northeastern University
Boston, MA
06.1970

Associate of Science - Prerequisites For Physical Therapy

Kent State University
Kent, OH
1968

Skills

  • Patient-focused therapy
  • Evaluation, assessment, treatment plan and goal setting
  • Supervision and team integration
  • Experienced in total joint rehabilitation
  • Safety and compliance

Physical Therapy Licenses

Physical Therapy current licenses:

1. Nevada. 0740 active until 31July 2024

2. California. 18007 active until 31January 2024

Prior state licenses include: (for travel assignments) Florida, Georgia, Arizona, Michigan, Wyoming, Rhode Island.

Timeline

Physical Therapist (travel)

Adventist Health
09.2021 - 11.2021

Physical Therapist Staff

Federal Government. VA Hospital Seattle
08.2006 - 06.2018

Physical Therapist.

Washoe Hospital. Outpatient (Wound Clinic)
11.2004 - 11.2005

Flight Attendant

Delta Air Lines
01.2000 - 07.2020

Travel/Registry Physical Therapist

Therastaff
08.1991 - 12.1999

Physical Therapist

US Navy
01.1971 - 07.1991

Master of Business - Management Information Systems

University Southern California

Bachelor of Science - Physical Therapy

Northeastern University

Associate of Science - Prerequisites For Physical Therapy

Kent State University
Mary Ann Renfro