Maryann Ross

• Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
• Organized and prepared workstations and materials needed for operations to maximize productivity.

Monitored workers on site during production activities for safety and accuracy.

• Maintained a clean and safe work environment by adhering to safety guidelines and promptly addressing potential hazards.
• Achieved operational efficiency by streamlining workflow processes within the receiving department, reducing backlogs during peak periods.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Optimized space utilization within the warehouse by organizing received items according to established storage guidelines.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Adapted quickly to changes in workload and priorities, maintaining a high level of productivity even during peak periods.
• Processed required paperwork to expedite handling of shipped and received goods.
• Collaborated with other departments to resolve shipment discrepancies, resulting in smoother operations and reduced delays.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Improved warehouse inventory accuracy by diligently tracking received items and updating the inventory management system.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Actively participated in cross-functional teams to address warehouse improvement initiatives, providing valuable insights from an inbound receiving perspective.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Assisted in training new team members on company procedures and best practices, creating a knowledgeable workforce for consistent productivity levels.
• Expedited urgent deliveries by prioritizing inbound shipments accordingly upon arrival at the dock area, ensuring timely processing of high-priority goods.
• Demonstrated thorough attention to detail when inspecting received goods for quality assurance purposes, ensuring only conforming products entered inventory circulation.

• Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Conducted regular quality assurance checks on team interactions with customers, ensuring adherence to company standards.
• Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.

• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Followed orders precisely for correct items, sizes and quantities.
• Picked and packed order items.
• Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
• Verified product quantity and quality to determine accuracy of orders and reduce errors.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.