Mary Ann Rozema
Livingston ,TX
Summary
Customer service specialist in different career areas. Hands on and fast learner in all areas I have worked. Phone and computer literate.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Yard Staff
Ritchie Bros.
Humble, TX
11.2023 - Current
- Customer Service
- Tie keys into moving equipment
- Shuttle customers around and help them look for certain items
- Help customers fill out wavier for when they come to pick up their items that is being loaded by the loaders.
Janitor
MTC IAH Adult detention Center
Livingston, TX
11.2022 - 11.2023
- General cleaning of an office building by vacuuming, sweeping, mopping, cleaning restrooms and break room
- Dusting all surfaces such as window sills, blinds, and furniture
- Cleaning all glass and mirrors
- Deep clean carpets
- Keeping track of a daily check list
Cashier/Customer Service
Livingston Pharmacy
Livingston, TX
05.2022 - 11.2022
- Greet customers
- Answer the phone before 3 rings
- Help customers with needs in person or over the phone
- Use company software to look up prescriptions, request refills
- Send refill request to doctors
- Check customers out inside the store or through drive through
- Help with pharmacy needs
- Put up the OTC orders, reorder OTC items
Educator
Children's Learning Adventure
Humble, TX
08.2021 - 05.2022
- Prepare curriculum for the month, gather materials needed for the curriculum
- Communicate with parent/guardians and other staff members on a daily basis about the children
- Implement daily schedule and curriculum
- Toilet train students who are ready to start using the toilet
Early Head Start Teacher
CFC, MET INC
Porter, TX
07.2018 - 06.2021
- Prepare for the day when I arrive to work
- Greet the children every morning
- Stick with the daily schedule and routines
- Create weekly lesson plans using frog street curriculum
- Create weekly in-kind
- Keep notes and pictures of children's progress
- Communicate with parent/guardians on a daily basis
Assembly Line Worker
ResourceMFG
Houston, TX
06.2020 - 09.2020
- Seam, fold, package, and box medical plastic gowns to get ready to ship to hospitals
Education
CERTIFICATE - Child Development
KINGWOOD COLLEGE
Kingwood, TX12.2018
HIGH SCHOOL DIPLOMA - General Education
SPLENDORA HIGH SCHOOL
Splendora, TX05.2004
Skills
- Microsoft word, excel
- Good communication skill (10 years)
- Good organization (10 years)
- Reliable (10 years)
- Dependable (10 years)
- Microsoft Office
- Childcare
- Teaching
- Toddler Care
- Experience with Children
- Early Childhood Education
- Infant Care
- Curriculum Development
- Special Needs
- Classroom Management
- Babysitting
- Commercial cleaning
- Janitorial experience
- Custodial experience
- Developmental Disabilities Experience
- Customer service
- Clerical experience
- Classroom experience
- Cash register
- Early childhood education
- Leadership
- IOS
- Supervising experience
- Cash handling
- Warehouse experience
- Microsoft Excel
- Computer skills
- Microsoft Outlook
- Windows
Certification
- First Aid Certification
- CPR Certification
- Child Development Associate Certification June2019 to July2022
- Driver's License
Timeline
Yard Staff
Ritchie Bros.
11.2023 - Current
Janitor
MTC IAH Adult detention Center
11.2022 - 11.2023
Cashier/Customer Service
Livingston Pharmacy
05.2022 - 11.2022
Educator
Children's Learning Adventure
08.2021 - 05.2022
Assembly Line Worker
ResourceMFG
06.2020 - 09.2020
Early Head Start Teacher
CFC, MET INC
07.2018 - 06.2021
CERTIFICATE - Child Development
KINGWOOD COLLEGE
HIGH SCHOOL DIPLOMA - General Education
SPLENDORA HIGH SCHOOL