Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Ann Rozema

Livingston ,TX

Summary

Customer service specialist in different career areas. Hands on and fast learner in all areas I have worked. Phone and computer literate.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Yard Staff

Ritchie Bros.
Humble, TX
11.2023 - Current
  • Customer Service
  • Tie keys into moving equipment
  • Shuttle customers around and help them look for certain items
  • Help customers fill out wavier for when they come to pick up their items that is being loaded by the loaders.

Janitor

MTC IAH Adult detention Center
Livingston, TX
11.2022 - 11.2023
  • General cleaning of an office building by vacuuming, sweeping, mopping, cleaning restrooms and break room
  • Dusting all surfaces such as window sills, blinds, and furniture
  • Cleaning all glass and mirrors
  • Deep clean carpets
  • Keeping track of a daily check list

Cashier/Customer Service

Livingston Pharmacy
Livingston, TX
05.2022 - 11.2022
  • Greet customers
  • Answer the phone before 3 rings
  • Help customers with needs in person or over the phone
  • Use company software to look up prescriptions, request refills
  • Send refill request to doctors
  • Check customers out inside the store or through drive through
  • Help with pharmacy needs
  • Put up the OTC orders, reorder OTC items

Educator

Children's Learning Adventure
Humble, TX
08.2021 - 05.2022
  • Prepare curriculum for the month, gather materials needed for the curriculum
  • Communicate with parent/guardians and other staff members on a daily basis about the children
  • Implement daily schedule and curriculum
  • Toilet train students who are ready to start using the toilet

Early Head Start Teacher

CFC, MET INC
Porter, TX
07.2018 - 06.2021
  • Prepare for the day when I arrive to work
  • Greet the children every morning
  • Stick with the daily schedule and routines
  • Create weekly lesson plans using frog street curriculum
  • Create weekly in-kind
  • Keep notes and pictures of children's progress
  • Communicate with parent/guardians on a daily basis

Assembly Line Worker

ResourceMFG
Houston, TX
06.2020 - 09.2020
  • Seam, fold, package, and box medical plastic gowns to get ready to ship to hospitals

Education

CERTIFICATE - Child Development

KINGWOOD COLLEGE
Kingwood, TX
12.2018

HIGH SCHOOL DIPLOMA - General Education

SPLENDORA HIGH SCHOOL
Splendora, TX
05.2004

Skills

  • Microsoft word, excel
  • Good communication skill (10 years)
  • Good organization (10 years)
  • Reliable (10 years)
  • Dependable (10 years)
  • Microsoft Office
  • Childcare
  • Teaching
  • Toddler Care
  • Experience with Children
  • Early Childhood Education
  • Infant Care
  • Curriculum Development
  • Special Needs
  • Classroom Management
  • Babysitting
  • Commercial cleaning
  • Janitorial experience
  • Custodial experience
  • Developmental Disabilities Experience
  • Customer service
  • Clerical experience
  • Classroom experience
  • Cash register
  • Early childhood education
  • Leadership
  • IOS
  • Supervising experience
  • Cash handling
  • Warehouse experience
  • Microsoft Excel
  • Computer skills
  • Microsoft Outlook
  • Windows

Certification

  • First Aid Certification
  • CPR Certification
  • Child Development Associate Certification June2019 to July2022
  • Driver's License

Timeline

Yard Staff

Ritchie Bros.
11.2023 - Current

Janitor

MTC IAH Adult detention Center
11.2022 - 11.2023

Cashier/Customer Service

Livingston Pharmacy
05.2022 - 11.2022

Educator

Children's Learning Adventure
08.2021 - 05.2022

Assembly Line Worker

ResourceMFG
06.2020 - 09.2020

Early Head Start Teacher

CFC, MET INC
07.2018 - 06.2021

CERTIFICATE - Child Development

KINGWOOD COLLEGE

HIGH SCHOOL DIPLOMA - General Education

SPLENDORA HIGH SCHOOL
Mary Ann Rozema