Maryann Thomas
DeLand,FL
Summary
Account Manager with a proven track record of driving revenue growth and securing high-value contracts. Expertise in strategic relationship management and enhancing operational efficiency leads to sustained business success. Demonstrated ability to identify opportunities for improvement and implement effective solutions.
Overview
24
24
years of professional experience
Work History
Account Manager
Jackson Nurse Professionals
Maitland, Florida
01.2013 - 09.2025
- Managed key accounts, contributing to average monthly revenue of $500,000 for Jackson Nurse Professionals.
- Secured exclusive nurse staffing contracts through strategic relationship building with key client facilities.
- Achieved Presidents Club status eight times in 12 years, delivering $6.1 million in gross margin annually.
Director of Sales and Marketing
Brookdale Assisted Living
Palm Coast, Florida
03.2012 - 12.2012
- Achieved 300% sales growth and doubled professional referrals in six months, driving significant revenue increase.
- Formulated business development and marketing strategies that strengthened community credibility and attracted new clients in Palm Coast.
- Achieved average tour-to-move-in ratio of 88%, significantly improving conversion rates from 7%.
Director of Clinical Services
Advanced Inc.
Port Orange, Florida
10.2009 - 11.2011
- Achieved multi-hospital system contracts, boosting acute care revenue by 33%.
- Developed New Graduate Mentorship Program, securing 32% increase in therapy placements by engaging C-Level executives across healthcare facilities.
- Implemented compliance policies for The Joint Commission of Accreditation for Health Care Staffing Agencies, successfully passing two surveys with zero recommendations.
- Managed account management and credentialing teams, improving operational effectiveness and service delivery.
- Achieved zero clinical terminations and reduced professional terminations by 44% in 2010.
Director of Business Development and Sales
TeamStaffRx
Clearwater, Florida
02.2002 - 11.2011
- Negotiated contracts for travel nursing services, generating over $1 million annually.
- Initiated targeted recruitment and sales training, resulting in acquisition of 18 new client facilities.
- Created travel nurse recruitment program, achieving a 50% increase in workforce.
- Established candidate submission protocol, elevating acceptance rate to 84%.
- Led recruitment strategies, enhancing staffing efficiency across multiple projects.
- Directed Recruitment and Account Management teams, improving operational effectiveness and client satisfaction.
- Streamlined account management processes to foster stronger client relationships.
- Implemented performance metrics to monitor recruitment success and drive continuous improvement.
Education
Bachelor of Science - Nursing
Rutgers University
New Brunswick, New Jersey, NJSkills
- Market Analysis
- Customer Relationship Management
- Business Development
- Team Management
- Critical Thinking
- Problem Solving
- Contract Negotiation
- Account Management
- Strategic Relationship Building
Timeline
Account Manager
Jackson Nurse Professionals
01.2013 - 09.2025
Director of Sales and Marketing
Brookdale Assisted Living
03.2012 - 12.2012
Director of Clinical Services
Advanced Inc.
10.2009 - 11.2011
Director of Business Development and Sales
TeamStaffRx
02.2002 - 11.2011
Bachelor of Science - Nursing
Rutgers University