Friendly Receptionist with 5 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
5
5
years of professional experience
Work History
Receptionist / Customer Service Rep
Zen Garden Wellness
10.2019 - 01.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Curate content and manage companies
social media platforms
Utilize multiple software platforms to
collect data and manage product menus
Provide product knowledge and update
customer information in company
database
Receptionist
Planet Fitness
01.2019 - 10.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.