Maryanne Clingan
Insurance
Atlanta,GA
Summary
Seeking a challenging role from a reputable company such as Travelers as an adjuster trainee that values leadership and personal growth.
Overview
37
37
years of professional experience
Work History
Auto Claims Administration Specialist
Alacrity Solutions
10.2012 - Current
- Maintained high levels of confidentiality by safeguarding sensitive information, both physical and digital records.
- Increased customer satisfaction through prompt responses to inquiries, consistent follow-ups, and excellent problem-solving skills..
- Ensured compliance with company policies through diligent monitoring of expense reports accuracy before submitting them for approval.
Customer Care Representativre
Always At Your Services
07.2009 - 08.2012
- Managed high call volume with exceptional professionalism and efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Customer Service Representativre
John H. Harland
05.1988 - 07.1994
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Lithonia High School
Lithonia, GA 05.2001 -
Skills
Document Control
Caseload Management
Claims Processing
Advanced oral and written communication skills
Advanced computer skills
Automobile claims specialist
Database Management
Regulatory Compliance
Record preparation
CCC Reports
Claims file management processes
Customer Service
Multitasking
Timeline
Auto Claims Administration Specialist
Alacrity Solutions
10.2012 - Current
Customer Care Representativre
Always At Your Services
07.2009 - 08.2012
High School Diploma -
Lithonia High School
05.2001 -
Customer Service Representativre
John H. Harland
05.1988 - 07.1994
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