To apply my diverse professional background and skills in a dynamic work environment, contributing effectively to organizational goals while continuing to develop professionally.
Overview
13
13
years of professional experience
Work History
Benefits Technician
BERING STRAITS NATIVE CORPORATION
06.2023 - Current
Perform complex technical, clerical, and administrative duties supporting Human Resources programs
Process and maintain employee insurance and benefit programs, including health, dental, vision, life insurance, and 401(k) transactions
Ensure compliance with federal programs (HIPAA, COBRA, FMLA)
Proficient in Deltek Costpoint for benefits-related data entry, reporting, and reconciliation.
Conducted comprehensive benefits audits, identifying discrepancies and implementing necessary corrections.
Increased efficiency in the enrollment process by implementing an online system for Employee Self Service.
Office Assistant I
STATE OF ALASKA / WORKERS’ COMPENSATION DIVISION
12.2020 - 05.2023
Provided administrative support to Reemployment Benefits and Adjudications Sections.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Increased customer satisfaction by providing professional and courteous front desk support.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Cafeteria Manager
ABBOTT LOOP ELEMENTARY
03.2018 - 12.2020
Managed food inventory, supervised staff, and ensured compliance with nutrition guidelines.
Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
Ensured timely food preparation by coordinating kitchen staff schedules effectively based on peak hours of operation.
Maintained a clean and safe environment, adhering to health department regulations and guidelines.
Student Nutrition Assistant
DIMOND HIGH SCHOOL
09.2017 - 03.2018
Assisted with food preparation and inventory management.
Maintained clean and sanitary serving areas, upholding strict hygiene standards for food service.
Assisted in menu planning for school meals, ensuring balanced and nutritious options for students.
Food Server
OEC REVOLVING SUSHI
08.2014 - 02.2018
Trained staff and provided excellent customer service.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Enhanced customer satisfaction by providing efficient and friendly food service.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Communicated with kitchen staff clearly and accurately to deliver meals within desired time frames.
Food Server
OLIVE GARDEN
06.2013 - 08.2014
Delivered exceptional service and assisted guests with menu selections.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Explained menu items and suggested appropriate options for food allergy concerns.
Contributed positively to team morale through effective communication and cooperation with coworkers.
Provided attentive service and maintained food quality standards.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Cultivated warm relationships with regular customers.
Inventory Associate
WALMART
11.2011 - 04.2012
Managed merchandise processing and organization.
Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
Completed physical inventory counts each month.
Increased warehouse productivity through effective teamwork, clear communication, and collaboration with colleagues.
Education
BBA - Accounting
University of Fairbanks
Fairbanks, AK
2025
Associate of Applied Science - Accounting
Eastern Gateway Community College
Steubenville, OH
05.2023
Skills
Benefits Administration: Proficient in managing employee insurance and benefit programs, including health, dental, vision, life insurance, and 401(k) transactions
Compliance Expertise: Experienced in ensuring compliance with federal programs such as HIPAA, COBRA, FMLA, and ADA
Deltek Costpoint: Skilled in utilizing Deltek Costpoint for benefits-related data entry, reporting, and reconciliation
Administrative Proficiency: Strong in performing complex technical, clerical, and administrative duties to support HR programs
Customer Service: Exceptional ability to maintain positive customer relations and provide effective support in diverse environments
Organizational Skills: Capable of managing inventory, supervising staff, and ensuring adherence to guidelines and procedures
Communication: Effective communicator, proficient in English and Tagalog, with experience in written and verbal communication across various roles
Detail-Oriented: Known for strong attention to detail and accuracy in all tasks, including record-keeping and reporting
Problem-Solving: Skilled in identifying issues and implementing effective solutions to improve processes and workflows
References
Available upon request
Timeline
Benefits Technician
BERING STRAITS NATIVE CORPORATION
06.2023 - Current
Office Assistant I
STATE OF ALASKA / WORKERS’ COMPENSATION DIVISION
12.2020 - 05.2023
Cafeteria Manager
ABBOTT LOOP ELEMENTARY
03.2018 - 12.2020
Student Nutrition Assistant
DIMOND HIGH SCHOOL
09.2017 - 03.2018
Food Server
OEC REVOLVING SUSHI
08.2014 - 02.2018
Food Server
OLIVE GARDEN
06.2013 - 08.2014
Food Server
NOODLES
04.2012 - 05.2013
Inventory Associate
WALMART
11.2011 - 04.2012
BBA - Accounting
University of Fairbanks
Associate of Applied Science - Accounting
Eastern Gateway Community College
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